Talent Development Supervisor

Dungarvin•Garner, NC

1d•Hybrid

About The Position

Dungarvin is seeking a passionate Talent Development (TD) Supervisor to lead a dynamic regional training team. This role is crucial for driving impactful orientation and ongoing training programs, supporting Operations teams, and empowering employees to grow their skills and careers. The TD Supervisor will lead a team of trainers across multiple sites, ensuring consistent, compliant, and engaging training experiences. This position is ideal for someone looking to grow into future strategic or leadership opportunities within the Talent Development department.

Requirements

2+ years of experience or education in staff training or developing training programs and curricula.
Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Outlook).
Proficient with virtual platforms (Zoom, Teams, GoToMeeting).
Familiar with e-learning tools, Learning Management Systems (e.g., Relias, Cornerstone), and content authoring software (e.g., Articulate, Canva).
Strong leadership and team management abilities.
Proven experience in developing and implementing effective training programs using adult learning principles and instructional design best practices.
Instructors must demonstrate physical coordination and skill, which may include the ability to maintain balance while moving or being pushed or pulled.
Must be able to lower themselves into a half-squat position while keeping their back straight.

Nice To Haves

Certified (or willing to become certified) in CPR, CBRF First Aid, Fire Safety, Standard Precautions, CPI/MANDT, and other required Dungarvin or state trainings.
Familiarity with care industry regulations and compliance standards such as HIPAA, OSHA, CBRF, and Medicaid.
Previous work in human services, healthcare, or developmental disabilities, with direct experience or strong understanding of the populations served, including developmental disabilities and mental health.

Responsibilities

Supervise regional training staff, provide ongoing coaching, and support professional development through evaluations and mentorship.
Oversee New Staff Orientation (NSO) and continuing education programs to ensure timely, high-quality delivery.
Create and update engaging training content, manuals, and resources aligned with adult learning principles.
Work with Operations, HR, and leadership teams to identify skill gaps and prioritize training initiatives.
Maintain instructor certifications and ensure all training aligns with policies, regulations, and Dungarvin’s service philosophy.
Monitor training effectiveness using feedback and key metrics like completion rates, certifications, and learner satisfaction.
Utilize Learning Management Systems and training software to deliver, track, and analyze training across multiple locations.
Ensure accurate documentation of training activities, certifications, and billing (where applicable).