Talent Development Supervisor

Dungarvin•Garner, NC

16h•Hybrid

About The Position

Are you passionate about learning, leadership, and making an impact? We’re thrilled to announce an exciting opportunity for a Talent Development (TD) Supervisor to lead a dynamic regional training team at Dungarvin! In this vital role, you'll drive impactful orientation and ongoing training programs, directly supporting our Operations teams and empowering employees to grow their skills and careers. As TD Supervisor, you'll lead a team of trainers across multiple sites, ensuring consistent, compliant, and engaging training experiences. You’ll also help shape the future of the Talent Development department; this role is a great fit for someone ready to grow into future strategic or leadership opportunities.

Requirements

2+ years of experience or education in staff training or developing training programs and curricula.
Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Outlook), virtual platforms (Zoom, Teams, GoToMeeting), and familiar with e-learning tools, Learning Management Systems (e.g., Relias, Cornerstone), and content authoring software (e.g., Articulate, Canva).
Strong leadership and team management abilities.
Proven experience in developing and implementing effective training programs using adult learning principles and instructional design best practices.
Instructors must demonstrate physical coordination and skill, which may include the ability to maintain balance while moving or being pushed or pulled. They must also be able to lower themselves into a half- squat position while keeping their back straight.

Nice To Haves

Certified (or willing to become certified) in CPR, CBRF First Aid, Fire Safety, Standard Precautions, CPI/MANDT, and other required Dungarvin or state trainings.
Familiarity with care industry regulations and compliance standards such as HIPAA, OSHA, CBRF, and Medicaid.
Previous work in human services, healthcare, or developmental disabilities, with direct experience or strong understanding of the populations served, including developmental disabilities and mental health.

Responsibilities

Lead & Coach: Supervise regional training staff, provide ongoing coaching, and support professional development through evaluations and mentorship.
Drive Training Excellence: Oversee New Staff Orientation (NSO) and continuing education programs to ensure timely, high-quality delivery.
Design & Develop: Create and update engaging training content, manuals, and resources aligned with adult learning principles.
Collaborate Cross-Functionally: Work with Operations, HR, and leadership teams to identify skill gaps and prioritize training initiatives.
Ensure Compliance: Maintain instructor certifications and ensure all training aligns with policies, regulations, and Dungarvin’s service philosophy.
Track & Improve: Monitor training effectiveness using feedback and key metrics like completion rates, certifications, and learner satisfaction.
Leverage Technology: Utilize Learning Management Systems and training software to deliver, track, and analyze training across multiple locations.
Maintain Records: Ensure accurate documentation of training activities, certifications, and billing (where applicable).