Talent Development Specialist
About The Position
Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Place To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation! Purpose: Assist individuals with obtaining a self-sufficient employment and provide solutions to support workforce development in the Northern Kentucky region. This will be accomplished by career coaching and case management services to customers via the Workforce Innovation and Opportunity Act (WIOA).
Requirements
- 1 year experience in managing a caseload of customers with regular frequency of communication and case notes.
- 1 year customers service experience
- Attention to detail in data entry and accurately recording events and correspondence with customers.
- Ability to conduct outreach, both to large audiences as well as one to one, to get customers to commit to and engage in program activity.
- Must possess a strong commitment to Brighton Center's Core Values
Responsibilities
- Provide trauma-informed, strength-based, and culturally competent services aligned with the organization’s mission and values.
- Meet the unique needs of each family by bundling services, remaining solution-focused, and responding promptly.
- Assess job seekers for employment barriers, eligibility for WIOA services, and basic needs.
- Develop resumes, conduct mock interviews, and provide career coaching to job seekers.
- Facilitate group skill-building sessions and workshops.
- Prepare and submit Training Request for eligible customers pursuing WIOA training funds.
- Conduct community and employer outreach to promote services, recruit participants, and distribute up-to-date marketing materials.
Benefits
- Competitive Medical/Dental/Vision Benefits
- Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
- Generous Vacation and Sick Leave
- 11.5 Paid Holidays
- Childcare Discount
- Agency Life and Long-Term Disability Insurance
- Professional Development
- Education Awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
