Talent Development Program Manager

H&R Block•Remote, MO

5d•$101,200 - $161,900

About The Position

The Talent Development Program Manager leads the design, delivery, and continuous improvement of enterprise talent development programs that build critical capabilities and drive measurable business outcomes. This role partners with business leaders to align program strategies with organizational priorities, ensuring solutions improve leadership effectiveness, accelerate performance, and support enterprise transformation initiatives. This role oversees end-to-end program strategy and execution, leveraging data, modern learning technologies, and scalable design approaches (including AI-enabled tools) to deliver efficient, high-impact, and reusable solutions across the organization.

Requirements

8+ years of experience in talent development, leadership development, or organizational effectiveness in a corporate environment
Demonstrated experience leading complex, cross-functional programs end-to-end, including strategy, execution, and evaluation
Experience applying a consultative approach to diagnose performance and capability needs and align solutions to business priorities
Strong facilitation and executive communication skills, with the ability to influence leaders and drive adoption across all levels of the organization
Experience defining and executing measurement strategies tied to program outcomes and business impact (e.g., performance improvement, engagement, retention)
Strong knowledge of adult learning principles and experience applying them across multiple modalities (digital, instructor-led, blended, experiential)
Experience leveraging learning technologies and tools, including LMS platforms, content development tools, and emerging AI-enabled learning solutions

Nice To Haves

Experience leading enterprise-wide or large-scale talent development programs, including multi-year or transformation initiatives
Experience supporting distributed, operational, or frontline employee populations
Experience partnering with senior leaders and HR to deliver integrated talent strategies aligned to business transformation

Responsibilities

Leads the design, implementation, and end-to-end execution of talent development programs aligned to enterprise talent priorities; ensures programs are scalable across business units, aligned across the broader talent development portfolio, and drive adoption and sustained behavior change, while managing core program operations (e.g., timelines, resources, vendor partnerships) and leveraging efficient, reusable, and technology-enabled (including AI-supported) approaches to deliver high-impact outcomes.
Partners with business leaders to diagnose performance and capability gaps; conducts need analysis to identify root causes, influences stakeholders on the most effective solution approaches, and recommends targeted talent and organizational development solutions aligned to business priorities.
Facilitates select learning experiences and enables leaders and facilitators to effectively deliver programs; provides tools, resources, and guidance to drive adoption and sustained behavior change across target audiences and ensures consistent, high-quality learning delivery while communicating program outcomes and insights to senior leaders
Curates and develops tools, content, and resources that support on-demand, asynchronous, and in-the-flow learning; leverages scalable, reusable, and technology-enabled approaches (including AI-supported development where appropriate) aligned to enterprise platforms and standards.
Defines success metrics and evaluates program effectiveness using qualitative and quantitative data; uses insights to inform decisions, connect outcomes to business impact (e.g., performance, engagement, retention), and continuously optimize program design, delivery, and adoption strategies.