Talent and Training Coordinator

Dynamic Workforce Solutions • El Paso, TX

28d • $26 - $28 • Hybrid

About The Position

Oversees hiring, onboarding, training, and ongoing staff development at the project level to ensure the workforce is fully prepared to deliver consistent, compliant, and high-quality services without disruption to customer experience. This position is hybrid, with a combination of remote work and an in-office presence. Travel throughout Borderplex area required.

Requirements

• Bachelor's degree in human resources, education, business, human services, or a related field, or equivalent experience
• Minimum of three years experience in workforce development, training coordination, human resources, or staff development in a compliance-driven environment
• Strong organizational and instructional skills
• Knowledge of workforce systems and employment regulations
• Ability to manage multiple priorities
• Experience delivering in-person and virtual training
• Strong communication, coaching, and documentation skills
• Strong technology proficiency, including use of workforce information systems, Microsoft 365 applications, electronic case management, virtual service delivery tools, and evolving AI-enabled platforms in a paperless environment
• Successful completion of a basic IT skills assessment is required
• Must have valid driver's license and adequate vehicle insurance coverage

Nice To Haves

• Certified Workforce Development Professional credential preferred

Responsibilities

• Oversees recruitment, screening, hiring, onboarding, and ongoing staff development for all project positions
• Manages recruitment activities for vacancies and expansion needs, including candidate sourcing and job postings through WorkInTexas (WIT) and other approved platforms
• Coordinates interview scheduling, selection processes, and onboarding timelines in collaboration with leadership
• Provides labor relations support aligned with company culture
• Coordinates and delivers hands on and virtual staff training and operational readiness across the project
• Administers climate assessments and coordinates customer satisfaction survey delivery, evaluating for training needs
• Trains staff on ADA-compliant support equipment, assistive technologies, and accessibility standards
• Supports implementation of hybrid and virtual service delivery models through staff training and technology readiness, assessing model implementation progress and reporting observations to leadership team
• Tracks training completion, certifications, and competency requirements
• Coordinates with Quality and Performance staff to identify training needs based on monitoring results and performance trends
• Completes 90 day reviews and exit interviews
• Utilizes Extreme Customer Service behaviors in all interactions with staff and leadership

Benefits

• health insurance
• dental insurance
• life insurance
• disability insurance
• paid time off
• paid holidays
• 401(k) retirement plan
• flexible spending accounts
• tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level