Talent Activation Specialist
About The Position
The Talent Activation Consulting (TAC) team supports and consults with clients on ADP's suite of talent offerings. The team also partners with and advises internal field HR Business Partners, Relationship Managers, and Sales in proactive activities that advance client talent strategies and use of talent tools and services. Talent Activation provides support and consulting across talent acquisition, talent management, and talent activation. The Talent Activation Specialist provides high-value consulting to HRO clients, primarily on talent strategy and direction, with tactical advising as needed. The role builds internal and external partnerships, collaborates on complex initiatives and strategic challenges, and applies product expertise and knowledge of market trends to recommend appropriate solutions. It also supports associate development, client experience, product and process improvements, performance monitoring, special projects, product launches, and regional initiatives related to talent tools and services.
Requirements
- Bachelor's degree, with a major concentration in HR or a technology-related field.
- Three to five years of directly related experience.
- Direct experience in a minimum of three talent disciplines.
Nice To Haves
- PHR or SPHR certification.
- Human Resources Generalist background.
- Bachelor of Arts (BA) degree.
Responsibilities
- Provide high-value consulting to HRO clients, focusing primarily on talent strategy and direction and providing tactical advising as needed.
- Build and maintain strong internal and external relationships, collaborating with clients, the team, and field markets on complex initiatives and strategic challenges.
- Use product expertise and knowledge of market trends to analyze client needs and provide appropriate solutions.
- Coach and influence junior associates and internal partners; provide input on associate performance and development, and assist with onboarding and upskilling new associates.
- Deliver a high-quality client experience through professional, responsive service and use expertise to drive client value and adoption of ADP talent products and solutions.
- Support division, regional, and departmental programs and initiatives by providing product and process feedback and recommendations.
- Monitor key performance metrics and evaluate opportunities to enhance tools.
- Participate in special projects, product launches, and regional initiatives related to talent tools and services.
- Consult with internal and external stakeholders on best practices.
- Represent the region on project teams and support or manage initiatives related to talent tools and services.
