Talent Acquisition Systems Specialist I

Acadia Healthcare • Franklin, TN

11d • Hybrid

About The Position

We are looking for a motivated Junior Level Talent Acquisition System Specialist to add to our growing Talent Acquisition Operations Team. In this role you will be the right hand to our Program Manager assisting with the day-to-day operations, maintenance, and user support within our iCIMS applicant tracking platform. This is an EXCELLENT opportunity for an aspiring HR Tech Professional to gain hands-on experience in iCIMS administration, configuration, and system optimization in the healthcare market. This Job does require a Hybrid Work Schedule. 3 days in office (Tuesdays are Mandatory) in our brand-new Office in Franklin, TN (Cool Springs).

Requirements

• At least 2-3 years' experience in Healthcare Talent Acquisition or HR.
• Prior usage of iCIMS (as a recruiter, coordinator, or hiring manager) STRONGLY preferred, but experience with other Applicant Tracking Systems will be considered.
• Strong Customer Service Skills: This is a tech role, but customer service is a large part of this role. You must have the ability to present information confidently and clearly to our users.
• Problem Solving Skills: A logical approach to diagnosing issues and a keen eye for detail.
• Organized & Adaptable: Ability to manage a steady queue of support tickets while staying organized and prioritizing tasks effectively.

Nice To Haves

• iCIMS System Admin Certification a plus but not required.

Responsibilities

• Monitor, triage, and resolve incoming support tickets from recruiters, hiring managers, and leadership regarding iCIMS functionality
• Handle basic system administration tasks including creating user accounts, resetting passwords, and adjusting user group permissions.
• Assist in regular data audits, profile clean-ups, and routine system maintenance to ensure high data quality within the platform.
• Diagnose and resolve simple configuration, errors, login issues, and workflow issues with our users.
• Partner with Program Manager and Talent Acquisition Operations team on large initiatives, such as feature roll outs, dashboard design, optimization efforts, process improvement efforts, and configuration changes.
• Other duties as assigned

Benefits

• Competitive Base Salary commensurate with experience
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and recognized holidays
• Company-paid Basic Life and AD&D Insurance
• Employee Assistance Program (EAP) and mental wellness resources
• Opportunities for professional growth and advancement within Acadia’s nationwide network

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed