Talent Acquisition Specialist

Affinity Plus • St. Paul, MN

13d • Hybrid

About The Position

The Talent Acquisition Specialist Member Facing is responsible for managing the full-cycle recruitment process for Affinity Plus, with a primary focus on attracting, assessing, and hiring high-quality and diverse talent for branch and member-facing positions across the organization. This role partners closely with Member Facing Leadership to develop and execute effective hiring strategies that support branch staffing needs, workforce planning, growth initiatives, and a strong candidate experience. The Talent Acquisition Specialist serves as a consultative recruiting partner, providing guidance throughout the hiring process while leveraging data, sourcing strategies, labor market insights, and employer branding to build sustainable talent pipelines for branch and member-facing roles. While the primary focus of this role is Branch recruiting, the position also provides talent acquisition support and expertise for broader organizational needs as business priorities evolve.

Requirements

• 2+ years of experience as a Talent Acquisition Specialist or similar recruiting role.
• Demonstrated success managing full-cycle recruiting for high-volume, customer-facing, retail banking, financial services, branch operations, or similar positions.
• Strong interviewing and candidate assessment skills.
• In depth knowledge of sourcing strategies, selection methods, and employer branding practices.
• Experience recruiting for member-facing, branch operations, sales, or service-oriented positions preferred.
• Experience using HRIS, Applicant Tracking Systems (ATS), sourcing, and recruitment marketing tools.
• Working knowledge of employment laws, regulations, and best practices related to hiring.
• Ability to analyze information to solve issues and make informed, sound decisions, within established policies and procedures.
• Skilled in assessing needs, offering solutions, and building trust through effective consultation.
• Ability to recognize operational inefficiencies and identify improvement opportunities.
• Proven ability to build and maintain positive working relationships with members and internal stakeholders by demonstrating professionalism, reliability, and responsiveness in daily interactions.
• Ability to collaborate effectively within and across teams.
• Ability to take accountability of responsibilities, commitments, and outcomes.
• Strong ability to communicate clearly, effectively and professionally.
• Ability to actively pursue opportunities to expand knowledge and skills; applying learning to improve performance.
• Willingness to learn new skills, processes, and technologies with support and training.
• Ability to stay abreast of recruiting trends and best practice.
• Demonstrated adaptability and willingness to take on new responsibilities.
• Demonstrated ability to show resilience and adaptability in the face of challenges or changes.
• Intermediate computer and technology skills and knowledge, with the ability to navigate between multiple systems with ease.
• Time Management skills and the ability to prioritize workload based on department and member needs.
• Ability to complete tasks with accuracy and thoroughness.
• Demonstrated reliability, integrity, and ability to maintain confidentiality.
• Standard Monday through Friday business hours with a willingness to work a flexible schedule as needed.
• Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.

Nice To Haves

• Bachelor’s Degree in Human Resource Management

Responsibilities

• Serve as the primary recruiting partner for branch and member-facing positions across the organization.
• Partner with Branch Leadership and Regional/Market Managers to understand staffing needs, workforce planning priorities, role requirements, and selection criteria.
• Develop recruiting strategies that support branch staffing levels, growth initiatives, and succession planning across branch locations.
• Manage the end to end recruitment process, including intake, sourcing, screening, interviewing, selection, offer preparation, and onboarding coordination.
• Partner with Branch Leadership, hiring managers, and HR stakeholders to understand business strategy, workforce needs, role requirements, competencies, and selection criteria.
• Set realistic hiring expectations, establish timelines, and develop sourcing and selection plans aligned with talent availability and market conditions.
• Screen candidates through resume review, application evaluation, phone screenings, and coordinate interviews.
• Review employment applications and background check results to ensure compliance and sound hiring decisions.
• Track and maintain candidate status accurately and timely within the Applicant Tracking System (ATS).
• Source active and passive candidates using diverse sourcing channels, including social media, professional networks, job boards, and career fairs.
• Build and maintain diverse candidate pipelines for branch and member-facing positions in advance of hiring needs.
• Design, plan, and execute employer branding initiatives that reflect Affinity Plus’ values, culture, and employee experience.
• Educate leaders and employees on serving as brand ambassadors through appropriate use of social media and professional networks.
• Develop proactive talent pipelines for Member Advisors, Member Consultants, Assistant Branch Managers, Branch Managers, and other branch-based positions.
• Partner with Branch Leadership to identify local sourcing opportunities and talent needs within branch markets.
• Participate in community events, career fairs, networking opportunities, and hiring events to attract talent for branch locations.
• Provide consultative guidance to Branch Leadership and organizational leaders on recruitment strategies, labor market conditions, talent availability, and workforce planning.
• Partner with leaders and HR team members to understand job specifications and requirements.
• Provide starting salary recommendations and participate in candidate offer discussions and negotiations as appropriate.
• Develop and implement recruitment action plans that support fair, inclusive, and accessible hiring practices while attracting a broad and qualified talent pool.
• Analyze branch staffing needs and provide workforce and hiring forecasts to support branch staffing plans, growth initiatives, and organizational workforce planning efforts.
• Partner with Branch Leadership to anticipate staffing trends, turnover risks, and future talent needs across branch locations.
• Identify recruiting process bottlenecks and recommend and implement solutions to improve efficiency and effectiveness.
• Leverage HRIS, ATS, and recruitment marketing tools to identify recruitment KPIs and analyze hiring effectiveness.
• Prepare and present recruiting metrics and insights that inform recruiting strategy and decision making.
• Ensure all screening, hiring, and selection activities comply with employment laws and regulations.
• Prepare, maintain, and communicate recruiting, hiring, and workforce reports to support talent acquisition strategies, compliance requirements, and organizational decision-making.
• Participate in New Employee Orientation as an organizational ambassador, including ensuring completion of I 9 documentation.
• Conduct candidate and employee satisfaction evaluations related to the recruiting and hiring process.
• Identify and implement improvements to enhance the candidate experience.
• Participate in special projects related to the development and implementation of HR policies, programs, and recruitment initiatives.
• Gather feedback from candidates, hiring leaders, and Branch Leadership to continuously improve recruiting effectiveness and candidate experience.
• Other duties as assigned.

Benefits

• low-cost medical, dental and vision insurance coverage options
• frontloads all sick time hours and a portion of vacation hours for all new employees
• variety of paid leave options
• monthly wellness benefit
• immediate 401K matching up to 5%

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed