Talent Acquisition Specialist I

OneMCI•Las Cruces, NM

About The Position

MCI is seeking a motivated, goal-oriented Talent Acquisition Specialist with at least 3 years of recruiting or human resources experience. The role supports hiring by attracting qualified candidates, managing recruitment-related administration, maintaining employee records and information in HR systems, and contributing ideas to improve recruitment activities. The position involves working independently and collaboratively, and requires completing the full application on the company careers page, including screening questions and a brief pre-employment test.

Requirements

  • At least 3 years of recruiting or human resources experience.
  • Must be 18 years of age or older.
  • High school diploma or equivalent.
  • Experience with computer-based data entry.
  • Ability to read and speak English fluently.
  • Wired, high-speed internet connection with download speed of 20 Mbps or more.
  • Excellent organizational, written, and oral communication skills.
  • Ability to type accurately at 20 or more words per minute.
  • Ability to work regularly scheduled shifts within the hours of operation, including during the training period.
  • Basic knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
  • Familiarity with Windows PC applications and ability to learn new and complex computer system applications.
  • High reliability and ability to maintain regular attendance and punctuality.
  • Ability to evaluate, troubleshoot, and follow up on customer issues.
  • Aptitude for conflict resolution, problem solving, and negotiation.
  • Customer-service orientation, including empathy, responsiveness, patience, and conscientiousness.
  • Ability to multitask, stay focused, and self-manage.
  • Strong team orientation and customer focus.
  • Ability to thrive in a fast-paced environment where change and ambiguity are prevalent.
  • Excellent interpersonal skills and ability to build relationships with teammates and customers.
  • Must be authorized to work in the country where the job is based.
  • Must be willing to submit to a Level II background and/or security investigation, which may include fingerprinting.
  • Must be willing to submit to drug screening; this requirement does not apply in Canada.

Nice To Haves

  • One year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.
  • State or federal work experience.

Responsibilities

  • Travel off-site to attract qualified candidates by posting fliers, networking in the community, and attending job fairs.
  • Collaborate with the Talent Acquisition Manager on new advertising channels.
  • Drive employee referral contests and manage open house events.
  • Perform hiring support tasks, including criminal background checks and drug screens.
  • Complete daily and weekly reports on recruitment activities and statistics.
  • Maintain employment records and keep employee files organized and up to date.
  • Use human resources systems to maintain employee information and timekeeping data.
  • Stay up to date on employment laws.
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