Talent Acquisition & Operations Specialist

Penn Foster GroupChicago, IL
Remote

About The Position

The Talent Acquisition & Operations Specialist plays a critical role in delivering an exceptional employee experience by supporting the full employee lifecycle—from recruitment through onboarding, development support, and offboarding. Reporting to the Director of Talent Acquisition, this position serves as a trusted operational partner responsible for high-volume recruitment, onboarding coordination, HR operations, and talent program administration. This role combines recruiting expertise with strong operational execution to ensure efficient, compliant, and people-centered HR processes. The ideal candidate is highly organized, customer-focused, detail-oriented, and thrives in a fast-paced environment while managing multiple priorities with professionalism and discretion.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
  • Three (3) or more years of experience supporting talent acquisition, HR operations, or employee lifecycle programs.
  • Experience managing high-volume recruitment and coordinating multiple requisitions simultaneously.
  • Experience supporting onboarding, employee transitions, and HR operations.
  • Proficiency with Human Resources Information Systems (HRIS); Dayforce experience preferred.
  • Strong organizational and project coordination skills with exceptional attention to detail.
  • Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
  • Excellent interpersonal, verbal, and written communication skills with the ability to build positive relationships across all levels of the organization.
  • Strong proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.
  • All employees must reside in and perform work within the United States.
  • Candidates must be willing and able to travel as needed.
  • Employees are expected to be on camera during meetings unless extenuating circumstances apply.
  • All hires must complete employment eligibility verification in compliance with federal law.

Nice To Haves

  • Dayforce experience preferred.

Responsibilities

  • Manage the full-cycle recruitment process for assigned non-exempt and high-volume positions across the organization, partnering closely with hiring managers to understand staffing needs and deliver quality talent.
  • Source, screen, interview, and coordinate candidates throughout the hiring process.
  • Provide an exceptional candidate experience through proactive communication and relationship management.
  • Coordinate interview scheduling, candidate communications, offer preparation, and pre-employment activities.
  • Maintain accurate recruiting records and ensure data integrity within the applicant tracking system.
  • Administer and track the employee referral program.
  • Monitor recruitment activity and assist in reporting key hiring metrics and trends.
  • Support recruiting initiatives and process improvements that enhance efficiency and the overall hiring experience.
  • Coordinate all onboarding activities to ensure new employees have a positive and seamless transition into the organization.
  • Facilitate new hire orientation and support completion of all required employment documentation.
  • Coordinate pre-employment requirements, equipment requests, system access, and new hire setup with internal partners.
  • Ensure completion of required regulatory onboarding activities, acknowledgments, and compliance documentation.
  • Maintain accurate employee records within the Human Resources Information System (HRIS).
  • Coordinate employee offboarding activities, including HRIS processing, and cross-functional communication with IT and other internal departments.
  • Ensure timely completion of employee separation activities while maintaining confidentiality and compliance.
  • Serve as a primary point of contact for employee HR inquiries, providing timely support and connecting employees with the appropriate HR resources.
  • Maintain accurate HR documentation, records, and employee data while ensuring confidentiality.
  • Generate routine HR reports, dashboards, and presentations to support business and HR leadership.
  • Assist with HR compliance activities, audits, documentation, and employment-related reporting.
  • Identify opportunities to improve HR processes, workflows, and operational efficiency through continuous improvement and automation.
  • Support administration of HR systems, including Dayforce, ensuring data accuracy and process consistency.
  • Coordinate logistics for learning and development programs, training sessions, workshops, and talent initiatives.
  • Maintain training records and support program administration.
  • Provide administrative and project support for employee engagement, talent management, and culture initiatives.
  • Assist with special HR projects and cross-functional initiatives as assigned.

Benefits

  • medical
  • dental
  • vision
  • flexible spending
  • generous paid time off
  • sponsored volunteer opportunities
  • a 401K with a company match
  • free access to our online programs
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