About The Position

The Talent Acquisition Operations Program Manager is responsible for improving and maintaining the workflows, reporting, and operational processes that enable efficient and scalable hiring. This role applies expertise in recruiting operations, and process improvement to solve complex operational challenges, drive workflow optimization, and support data-driven decision-making. Working independently and in partnership with Recruiting and cross-functional stakeholders, this individual will identify opportunities to improve operational effectiveness, strengthen data integrity, and implement scalable solutions that support Talent Acquisition goals.

Requirements

  • 4–7+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or a related operational function
  • Experience supporting recruiting systems, ATS administration, workflow management, or operational programs in fast-paced or scaling organizations
  • Strong understanding of recruiting operations, process improvement, workflow design, and operational best practices
  • Experience supporting automation, systems enhancements, integrations, or process optimization initiatives
  • Strong analytical, problem-solving, and organizational skills with the ability to use data to inform recommendations and decisions
  • Ability to independently manage multiple priorities and projects while navigating ambiguity
  • Strong written and verbal communication skills with the ability to collaborate effectively across functions
  • Experience partnering with Recruiting, People Systems, People Insights, Finance, Legal, IT, or other business stakeholders
  • Familiarity with ATS platforms such as Workday, Eightfold, or similar technologies
  • Bachelor's degree or equivalent combination of professional experience and training

Nice To Haves

  • Experience with recruiting analytics, operational reporting, workflow governance, or systems administration
  • Experience implementing process improvements, workflow redesigns, automation solutions, or technology enhancements
  • Familiarity with dashboarding, reporting, ticketing, or workflow management tools
  • Experience supporting operational scaling, change management, or process adoption initiatives
  • Interest in AI-enabled operations and workflow automation

Responsibilities

  • Manage and improve recruiting workflows, and operational processes that support efficient and scalable hiring
  • Analyze recruiting operations data, reporting, and workflow performance to identify trends, resolve issues, and recommend improvements
  • Design and support workflow enhancements, automations, and system improvements that increase efficiency and reduce manual effort
  • Investigate and resolve complex operational challenges related to recruiting systems, workflows, reporting, and data integrity
  • Develop and maintain operational documentation, governance practices, and process standards
  • Lead Talent Acquisition Operations projects and workstreams that enhance recruiting processes, optimize workflows, improve reporting and data integrity, and support scalable hiring operations
  • Partner with Recruiting, People Systems, People Insights, Finance, Legal, IT, and other stakeholders to deliver operational improvements and support business objectives
  • Serve as a resource for operational best practices, systems knowledge, and process guidance

Benefits

  • Salary transparency
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