Talent Acquisition Operations Manager

The Trade Desk•New York, NY

3d•Remote

About The Position

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you. Talent Operations is building out a globally scaled program portfolio and operational support mechanism for Recruiting. Our team is helping The Trade Desk meet its forecasted growth with best-in-class Digital Advertising Technology by attracting talent globally. We think, plan, and scale globally when possible. We manage a wide portfolio of programs, products, and processes that touch every aspect of the candidate journey. Thoughtfully prioritizing our efforts, we focus on strategic priorities and are agile in managing trade-offs with programmatic mechanisms. We are seeking a Talent Acquisition Operations Manager to join our Operations team at The Trade Desk. This is a critical role responsible for all operational activities within Talent Acquisition’s Applicant Tracking System (ATS).

Requirements

5+ years of relevant experience in talent acquisition.
2+ years’ experience managing an ATS system, preferably Greenhouse or Workday
Keen sense of urgency in a fast-paced, high-volume environment
Knowledge of relevant systems
Demonstrated skills in project, program, and operations management.
Demonstrated complex problem-solving ability and sound judgement ability.
Strong leadership, team building, organizational, and interpersonal skills
Highly organized, results driven, problem solver.
Superior written and oral communication skills and the ability to engage stakeholders locally and across diverse geographical locations.
Expertise in continuous improvement initiatives and development of ongoing support pertaining to document control processes, administration, and projects.

Responsibilities

In Depth technical functional knowledge of ATS and ability to identify system & process automation and efficiency ability on a wide scale.
Responsible for daily improvements of ATS, implementing updates and reviewing best practices.
Responsible for evolving and enhancing the candidate experience from prospect to offer accept.
Manage detailed operational reporting activities and dashboards to share with TA (Talent Acquisition) and Functional Stakeholders.
Develop and manage tiered ticketing requests through JIRA for operational support or recruitment.
Analyze and solve global change management barriers with a focus on understanding root causes.

Benefits

comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
retirement benefits such as a 401k plan and company match
short and long-term disability coverage
basic life insurance
well-being benefits
reimbursement for certain tuition expenses
parental leave
sick time of 1 hour per 30 hours worked
vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
around 13 paid holidays per year
Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.