Talent Acquisition & Operations Coordinator

JTG Consulting Group

1d•Remote

About The Position

Reporting to the Operations Manager, the Talent Acquisition & Operations Coordinator supports the day-to-day execution of JTG Consulting Group’s recruiting, onboarding, training, people operations and administrative processes. This role helps ensure employee and candidate processes are organized, timely, accurate, and consistent. This role provides essential support across Human Resources, recruiting, and day-to-day operations, helping maintain effective processes while supporting JTG’s continued growth. The Talent Acquisition & Operations Coordinator will have a primary focus on recruiting and hiring coordination, including candidate sourcing and screening, interview scheduling, applicant communications, coordinating background checks, and organizing hiring documentation. The position also provides hands-on support across Human Resources and Operations, including onboarding and offboarding tasks, maintaining and tracking training records, training coordination, and compliance documentation. This role requires a high degree of trust and discretion, as the Talent Acquisition & Operations Coordinator will regularly handle highly confidential and sensitive information related to finances, employees, and business operations. The individual in this role must be a highly organized, proactive, and detail-oriented professional who takes ownership of their work, manages competing priorities effectively, provides a positive experience for candidates and employees, and identifies opportunities to strengthen processes and improve efficiency.

Requirements

Associate or Bachelor’s degree in Business Administration, Human Resources, Operations, or a related field, or equivalent relevant professional experience
Approximately 2+ years of experience supporting recruiting, candidate screening, or interview coordination in a healthcare organization or in healthcare consulting services
Demonstrated experience supporting recruiting processes, including candidate screening and interviews
Experience in a fast-growing environment
Excellent organizational, communication, and judgment skills
Experience coordinating multiple processes, deadlines, and stakeholders simultaneously
Strong written and verbal communication skills
Strong attention to detail and commitment to maintaining accurate records
Ability to handle confidential employee and candidate information with professionalism and discretion
Strong organizational, follow-up, and time-management skills
Proficiency with Microsoft Office and Microsoft 365 applications
Ability to learn and effectively use HR, recruiting, training, and other business systems
Ability to work independently within established processes while recognizing when issues require escalation
Experience with an HRIS, applicant tracking system (ATS), and Learning Management System (LMS)
Experience in a consulting, healthcare, healthcare IT, or professional services environment
Successful track record of building relationships
Local, national, and/or international travel as required

Nice To Haves

Experience with Rippling HRIS
Experience with Adobe Captivate
Experience supporting employee onboarding and offboarding
Experience working within a remote or distributed organization

Responsibilities

Support the day-to-day recruiting and hiring process at the direction of the Operations Manager and in support of hiring managers
Update job postings in the HRIS based on approved job descriptions and position requirements
Post and maintain open positions across approved recruiting platforms and company channels
Review applications and resumes against established position qualifications and screening criteria
Conduct initial candidate video screenings using established interview guides and evaluation criteria
Document screening results and provide organized candidate recommendations to the hiring managers.
Coordinate interview scheduling, including complex calendars across multiple time zones, candidate communications, with consistent and timely follow-up throughout the interview process
Track interview feedback and help ensure timely progression of candidates through the hiring process in the HRIS
Maintain timely and professional candidate communications throughout the recruitment lifecycle
Coordinate pre-employment activities, including background checks, required documentation, and other approved hiring requirements
Prepare and route approved offer and hiring documentation as directed
Maintain accurate applicant and recruiting records within the HRIS and applicable systems
Monitor recruiting activity and assist with reporting on open positions, candidate pipelines, time-to-hire, and other recruiting metrics
Identify and recommend opportunities to improve recruiting workflows, administrative efficiency, and the overall candidate experience
Coordinate employee onboarding and offboarding activities at the direction of the Operations Manager, including assigned tasks, documentation, communications, and coordination of system updates
Maintain accurate and organized documentation
Assist the Operations Manager with maintaining employee policies, handbooks, procedures, job aids, templates, and other HR documentation
Track completion of required employee documentation and follow up on outstanding items
Perform routine HRIS administrative tasks, including employee data updates, reporting, workflow monitoring, and basic troubleshooting
Assist with testing and implementation of HRIS workflows, automations, and system updates as directed by the Operations Manager
Maintain assigned HR records, required documentation, and compliance trackers
Help maintain a strong, organized, and compliant company culture
Assign training and onboarding content within the company’s Learning Management System (LMS).
Build, add, and update approved courses, training materials, onboarding resources, and compliance training
Assign training and monitor employee completion of required learning activities
Maintain accurate training records and provide completion reports as requested
Follow up with employees and managers regarding outstanding required training
Coordinate training sessions, meetings, and learning initiatives as needed
Assist the Operations Manager with developing and maintaining onboarding materials, job aids, training resources, and internal documentation
Support the Operations Manager and company leadership in implementing identified employee development and training initiatives
Recommend opportunities to improve the organization and usability of LMS and training resources
Maintain organized documentation, trackers, templates, and recurring operational processes
Assist with reporting and data collection related to recruiting, onboarding, training, HR administration, and other Operations functions
Identify administrative inefficiencies and recommend opportunities to simplify, standardize, or automate processes
Support implementation of approved process improvements and operational initiatives
Assist with and support coordination of company events
Assist with special projects and other Operations responsibilities as assigned by the Operations Manager and Chief Operation Officer