Talent Acquisition Manager (6160)

Septa • Philadelphia, PA

13d • $93,080 - $116,350

About The Position

The Talent Acquisition Manager-Corporate establishes recruitment strategies and processes for the Corporate area. The manager oversees and directs a team of Talent Acquisition Specialists and partners with departments to develop short- and long-term plans that improve recruiting productivity and performance, customer satisfaction, and compliance with Equal Employment Opportunity (EEO) requirements.

The role develops talent acquisition policies and sourcing and staffing strategies; leads, trains, coaches, and mentors the assigned team; and consults with hiring managers on recruitment plans, selection processes, and interviewing techniques. The manager builds partnerships with internal management and external stakeholders, aligns recruiting activities with Human Resources Division and Authority initiatives, and ensures hiring practices comply with SEPTA policies, labor agreements, and applicable laws.

The position oversees employment records and systems, recruitment metrics, posting activities, qualification testing, and applicant tracking system workflows. It also manages full life-cycle recruiting for key roles, keeps informed about employment developments and market trends, represents SEPTA at recruiting and community events, supports special projects and recruitment initiatives, and performs other duties assigned by the Director.

Requirements

• Bachelor’s degree from an accredited college or university and six years of progressive recruitment experience, including developing and executing recruiting strategies based on workforce and staffing requirements; alternatively, ten years of progressive Talent Acquisition experience with that strategy experience may be considered in lieu of a bachelor’s degree.
• Experience managing or leading teams, including Team Lead roles and managing the work of others.
• Ability to use data analytics to make informed decisions.
• Experience with a variety of recruitment sources, including internet-based sources, social media, professional networking organizations, and external search firms.
• Demonstrated ability to handle multiple assignments within limited timeframes.
• Proficiency in Microsoft Word and working knowledge of Microsoft Excel.
• Extensive knowledge of employment laws.
• Excellent interpersonal and written communication skills, with the ability to establish rapport and partnerships throughout the Authority.
• Experience working with a modern applicant tracking system, such as SuccessFactors or iCIMS.
• Full life-cycle recruitment experience.
• Authorization to work in the United States without sponsorship.

Responsibilities

• Establish recruitment strategies and processes for the Corporate area.
• Oversee and direct the work of assigned Talent Acquisition Specialists.
• Develop short- and long-term recruitment plans with departments to improve productivity, performance, and customer satisfaction.
• Develop talent acquisition policies and practices to attract and retain a highly qualified, high-performing workforce.
• Direct the development, delivery, and implementation of sourcing and staffing strategies.
• Lead, train, coach, mentor, and assist the assigned team with problem solving.
• Consult with hiring managers on tactical and strategic recruitment plans, selection processes, and interviewing techniques.
• Build consultative partnerships with internal management, external stakeholders, and partners to develop recruitment sources, facilitate hiring, and support employee retention.
• Align recruitment team activities with Human Resources Division and Authority strategic initiatives.
• Maintain and implement employment policies and procedures, ensuring compliance with SEPTA policies and applicable state and federal laws.
• Develop and oversee employment records and systems, including background checks, personnel requisitions, applicant flow, internal transfers, and postings.
• Monitor vacancy rates, fill rates, time-to-fill, offer acceptance, candidate retention, and customer satisfaction, and adjust approaches to improve results.
• Ensure recruitment moves comply with promotion and transfer provisions of labor agreements and Authority policies and procedures.
• Direct job posting activities and required qualification testing in compliance with Authority policies and applicable labor agreements.
• Work with HRIS, Strategic Initiatives, Labor Relations, and relevant departments as needed.
• Ensure appropriate workflows are established and maintained in the applicant tracking system and recommend improvements to efficiency and the client and candidate experience.
• Keep current on employment developments and market trends, particularly in areas of assigned responsibility.
• Lead special projects and recruitment initiatives as assigned.
• Represent SEPTA at recruiting and community events.
• Comply with Authority and departmental safety and security policies, report safety concerns and hazards, and promote personal and workplace safety.
• Perform full life-cycle recruitment for key roles.
• Perform other duties as assigned by the Director.

Benefits

• Medical, prescription, dental, and vision plans with little to no employee premiums.
• Defined Benefit Pension Plan and 457B Deferred Compensation Plan.
• Paid parental leave, vacation time, and paid holidays.
• Employee wellness programs and resources.
• Tuition reimbursement.
• Eligibility for the Public Service Loan Forgiveness program.
• Free SEPTA Transportation Pass with unlimited access to SEPTA services. The job description does not specify whether the pass is a formal employee discount program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager