Talent Acquisition Lead - US

Primark • Boston, MA

2d • Hybrid

About The Position

Reporting to the Global Head of Talent Acquisition, this role leads a high-performing team of Talent Acquisition and Resourcing professionals, providing strategic direction, operational leadership and coaching, while working in partnership with Global Business Services (GBS) and other delivery partners to ensure effective end-to-end recruitment outcomes. You will be responsible for shaping and driving the end-to-end recruitment strategy to attract, engage and hire top talent, optimizing processes and tools and partnering with senior stakeholders to ensure that recruitment aligns with business goals. With a strong focus on the candidate experience, data driven insights and employer brand, you will play a key role in driving a future focused talent acquisition function. You are responsible for the talent acquisition strategy and execution for all retail management, new store volume recruitment, and central functions roles within the US. You are also responsible for the strategy for all retail hourly recruitment, partnering with retail and GBS to execute on these plans.

Requirements

• Significant experience leading Talent Acquisition within a large, fast-paced, high-growth, or high-volume environment.
• Experience leading and developing high-performing Talent Acquisition teams, with a strong track record of coaching leaders and delivering results.
• Demonstrated success developing and executing talent acquisition strategies aligned to business priorities and workforce plans.
• Experience working within a Global Business Services (GBS), RPO or other blended recruitment operating model.
• Strong commercial and analytical mindset, with the ability to use data and market insights to influence decisions and improve performance.
• Experience building trusted partnerships with senior business leaders and influencing across complex, matrixed organisations.
• Proven ability to lead change, drive continuous improvement and embed new ways of working within Talent Acquisition.
• Excellent communication and stakeholder management skills, with the ability to present ideas and insights clearly and confidently.
• Collaborative leadership style with experience working across functions, including Employer Brand, HR, Operations and other business teams.
• Strong understanding of recruitment governance, employment practices and delivering an outstanding candidate experience.
• High levels of integrity, sound judgement and professionalism, with a passion for developing people and creating inclusive teams.
• Ability to travel as needed for market visits, conferences and internal meetings (domestic & international) - 25% of the time
• Bachelor's degree or equivalent combination of education and relevant experience preferred.

Responsibilities

• Lead Talent Acquisition across the market, translating Primark's global TA strategy into local priorities that support business growth and evolving talent needs.
• Inspire, coach and develop a high-performing TA leadership team, creating accountability for recruitment delivery, capability and results.
• Partner with senior business and P&C leaders to shape workforce planning, influence hiring decisions and develop proactive talent strategies for critical roles.
• Drive a data-led, proactive approach to recruitment, building talent pipelines and using market insights to anticipate future hiring needs.
• Lead recruitment delivery through a blended operating model, working seamlessly with in-market teams, GBS and external partners to deliver high-quality hiring outcomes.
• Champion an exceptional candidate experience, bringing Primark's employer brand and values to life throughout the recruitment journey.
• Embed global TA processes, technology and best practice within the market, while identifying opportunities to continuously improve performance and adapt to local requirements.
• Build trusted relationships with senior stakeholders, positioning Talent Acquisition as a strategic business partner.
• Oversee recruitment partners, budgets and governance, ensuring effective, compliant and commercially sound delivery.

Benefits

• Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager