Talent Acquisition Coordinator

Teleperformance•Toronto, ON

2d•Hybrid

About The Position

Teleperformance is seeking a highly organized and detail-oriented Talent Acquisition Coordinator to support its recruitment team in a variety of administrative and coordination tasks. This role is pivotal in ensuring the smooth operation of the hiring process from initial candidate engagement to post-interview follow-up. The Talent Acquisition Coordinator will be primarily responsible for administrative functions such as managing candidate communication, facilitating the scheduling of interviews, assisting with onboarding activities, and ensuring candidates have a seamless and positive experience throughout the recruitment process. This position is perfect for someone with strong organizational skills, attention to detail, and a passion for supporting recruitment efforts in a dynamic, fast-paced environment.

Requirements

2+ years of experience in administrative or recruitment coordination roles.
Excellent organizational skills and the ability to manage multiple tasks at once.
Strong written and verbal communication skills with the ability to interact professionally with candidates and internal teams.
Highly proficient in Google Workspace (Docs, Sheets, Meet, etc.).
Experience in maintaining confidential information with a high degree of integrity and discretion.
Strong attention to detail and problem-solving skills.
Ability to thrive in a fast-paced environment and manage shifting priorities.
Proactive and able to take initiative with little supervision.
Flexible and adaptable to changing work hours or deadlines as necessary.

Nice To Haves

Experience with onboarding processes and managing candidate communications is preferred.
Experience using Applicant Tracking Systems (ATS) such as ICIMS, BMS, or Workday is a plus.
Knowledge of basic recruitment processes and employment laws is a plus.

Responsibilities

Serve as the main point of contact for candidates, providing timely updates regarding interview schedules, requirements, and next steps in the recruitment process.
Communicate with candidates to ensure all necessary documentation is submitted and onboarding tasks are completed.
Follow up with candidates post-interview to gather feedback and ensure they have everything they need for the next stages.
Coordinate interview schedules between candidates, hiring managers, and other key stakeholders.
Manage and update calendars for all interviews, meetings, and candidate interactions.
Assist in the creation and management of offer packages, including preparing offer letters and orientation materials.
Support the onboarding process by scheduling new hire orientation and ensuring all required documentation (e.g., background checks, compliance forms) is completed.
Ensure a smooth transition for new hires into their roles, providing them with the information they need to be successful from day one.
Maintain accurate and up-to-date candidate records in recruitment management systems (e.g., ICIMS, BMS, Workday).
Assist with updating job postings and candidate profiles as needed.
Monitor candidate status in the recruitment pipeline and ensure all records are properly maintained.
Support the recruiting team in preparing and posting job ads on job boards, social media, and other relevant platforms.
Assist with ad-hoc recruitment projects, such as preparing reports or tracking candidate data.
Help manage administrative tasks such as filing, processing paperwork, and handling inquiries from candidates or hiring teams.
Support the team in various operational tasks to improve efficiency and overall recruitment processes.