Talent Acquisition Coordinator Supervisor

General Motors • Warren, MI

1d • $88,100 - $140,700 • Remote

About The Position

The Talent Acquisition Coordinator (TAC) Supervisor is responsible for leading a team of Talent Acquisition Coordinators to deliver a consistent, high quality interview experience for candidates and hiring stakeholders. This role focuses on day-to-day operations, coaching, and problem solving, while executing on defined processes and standards. The ideal candidate has a strong background in recruiting coordination or operations, people supervision, and stakeholder partnership. They are comfortable managing daily workflows, leveraging AI-enabled tools where appropriate, influencing stakeholders, and modeling GM Behaviors in a fast-paced, high-volume environment.

Requirements

• Bachelor’s degree in Human Resources, Business, Communications, or related field, or equivalent work experience.
• 4+ years of experience in recruiting coordination, recruiting operations, workforce operations, or similar business operations roles, preferably within a large or matrixed organization.
• 2+ years of people leadership experience (formal supervisor or similar capacity) supporting coordinators or operations team members.
• Demonstrated ability to use data, reporting, and KPIs to monitor team performance and inform coaching and decisions.
• Strong communication, stakeholder management, and problem-solving skills, with the ability to navigate ambiguity and resolve issues quickly.
• Proficiency with Workday (ATS) and other applicant tracking systems and HR technology platforms; comfortable learning new tools and workflows.

Nice To Haves

• Experience in recruiting coordination or interview scheduling within a manufacturing, technology, or similarly complex environment.
• Experience contributing to process improvement or operational efficiency initiatives, such as standardizing workflows, documenting SOPs, or participating in continuous improvement efforts.
• Demonstrated use of AI and automation tools in day-to-day work to improve efficiency, quality, or stakeholder experience.
• Track record of improving both operational reliability (meeting SLAs, reducing errors) and experience outcomes (candidate or hiring manager satisfaction).

Responsibilities

• Supervise, coach, and develop a team of 15+ TACs supporting assigned business units.
• Model and reinforce GM Behaviors in day-to-day coaching, feedback, and decision-making.
• Design and oversee operational plans for the TAC team (coverage models, standard work, and scheduling workflows) aligned to Talent Acquisition objectives.
• Provide regular feedback, 1:1s, and development planning for TACs, including skill-building and career growth.
• Oversee the end-to-end interview coordination process for the Talent Acquisition Coordinator team.
• Ensure work is executed in alignment with SLAs, TA policies, and compliance requirements.
• Monitor workloads, adjusting assignments to maintain service levels and balance volume across the team.
• Identify operational issues that impact efficiency or quality and surface recommendations to TA leadership.
• Ensure TACs provide clear, timely, and professional communication to candidates and interview teams.
• Review feedback and survey trends for assigned areas to spot recurring pain points, gaps, and identify paths to success.
• Build strong relationships with stakeholders using data and insights to influence decisions and align expectations around interview coordination.
• Reinforce candidate experience and hiring manager standards, sharing examples and best practices across the TAC team.
• Support the implementation and adoption of new processes, automation, and AI-enabled tools for the TAC team.
• Document and maintain standard operating procedures (SOPs) and team playbooks for interview coordination.
• Use data to identify opportunities to streamline workflows, reduce manual steps, and improve accuracy and speed.
• Track and review key operational metrics for the Talent Acquisition Coordinator team.
• Provide input into TA dashboards and reporting, ensuring data is accurate and reflects the TAC team’s work.
• Prepare and share updates on performance, risk areas, and improvement actions with TA leadership.

Benefits

• From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager