Talent Acquisition and Retention Manager

The Family Practice & Counseling Services Network • Philadelphia, PA

2d • Hybrid

About The Position

Quality healthcare is a right, not a privilege.

Channel your recruiting, networking, and candidate pipeline building experience in a new direction while being a part of a movement of team members providing quality healthcare for all. Your work in hiring the best match for each role will make a direct and sustained impact on the quality of healthcare provided, and gives you the opportunity to help shape the culture by finding the best qualified candidates who want to contribute to our work.

The Family Practice and Counseling Services Network (FPCSN) provides integrated, comprehensive health services to individuals and families across their lifespan. We promote a culture of respect, compassion, and collaboration to support the well-being of patients, staff, and the communities we serve. With a firm belief that quality healthcare is a right, not a privilege, we partner with our communities to deliver care that addresses the whole person ~mind, body, and spirit, while maintaining a commitment to excellence, sustainability, and trust.

FPCSN is hiring a clinic recruiter to manage the recruitment efforts for a variety of community health-based positions. Positions this Recruiter will fill include such positions as CRNPs, RNs, MAs, Behavioral Health Therapist positions, and Dental for our three Philadelphia clinic sites. The Clinical Recruiter is a key position to support FPCSN. By creating and managing a candidate pipeline and the full‑cycle recruitment for positions across our clinic locations, this position partners closely with hiring managers and candidates to ensure a seamless, efficient, and positive hiring experience and is a member of the Human Resources team.

This is a hybrid role, the successful candidate will enjoy an opportunity for remote work as well as on‑site presence at our Wissahickon Avenue Corporate headquarters, panel interviews, job fairs, and hiring events.

Requirements

• Bachelor’s degree in Human Resources, Healthcare related disciplines, or a related field, or six (6) years of equivalent experience in lieu of a degree.
• Minimum of Two to four years of relevant professional experience required. More years of experience valued. Healthcare-related recruiting experience and non-profit recruiting highly preferred. Candidate should bring demonstrated experience in a variety of sourcing methods, including job boards, social media, partnership agreements with schools, and community outreach.
• ADP Workforce Now and LinkedIn Recruiter experience highly preferred.
• Strong decision-making skills, strong attention to detail, strong follow-up skills. Takes ownership and accountability for actions. Self-motivated and possesses ability to manage multiple projects and requisitions at various stages through to completion with minimal supervision.
• Comfort and experience as an individual contributor team of one while contributing to the Human Resources team more broadly.
• Proficiency in Microsoft Office applications required.

Nice To Haves

• Experience in non-profit organization recruitment environment highly valued.

Responsibilities

• Full-Cycle Recruitment:
• Posts positions based on collaboration with hiring managers and departments to understand most up to date role competencies and staffing needs. Refreshes expiring postings and maintains current recruitment process for all openings within clinic locations. Tracks the status of each applicant maintaining understanding of which stage each sits at any given time. Ensures communication for unsuccessful candidates closing loop professionally.
• Acts with urgency and tenacity to capture both active and passive qualified candidates in a timely manner and move them through the recruitment process. Continue to relationship-build and manage active candidate experience and remain in communication with candidates including after their initial screening interview.
• Sources, screens, interviews, and recommends qualified eligible candidates for the next step of the interviewing process based on requirements. Maintains regular contact with candidates at all levels of the recruitment process. Comfort level to act as Subject Matter Expert following up and influencing hiring managers to consistently move candidates forward.
• The Talent Acquisition and Retention Manager will be anticipated to come forward with suggestions for a more seamless and robust candidate experience as they move forward gaining experience in the established process. ADP Workforce Now and LinkedIn Recruiter experience highly preferred.
• Guide and coach hiring managers with a variety of different levels of experience on recruitment best practices and interviewing assistance.
• Facilitate hiring decisions and advise on selection strategies. Establish and hold regular intake meetings with each hiring manager on a regular basis to ensure open communication regarding hiring progress and workforce needs.
• Data & Pipeline Development:
• Manage recruitment data metrics and attend to trends to inform hiring strategies and improve recruitment outcomes.
• Maintain recruitment compliance with organizational policies, employment laws, and regulatory guidelines for organizations of our type.
• Maintain accurate records and maintain workflows within the Applicant Tracking System (ATS) ADP.
• Support onboarding activities in coordination with other HR team members and hiring managers.

Benefits

• Benefit-eligible employees receive a comprehensive benefits package that includes generous PTO for balancing work and life needs, medical, dental, vision, disability, group term life insurance and other optional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees