Tailored Care Management Supervisor

Easterseals PORT Health•Winterville, NC

6d•$63,000 - $66,000•Hybrid

About The Position

Easterseals PORT Health is seeking a Supervisor to guide their Tailored Care Management team with compassion, clarity, and commitment. This position is based in Pitt County and focuses on delivering whole-person care that empowers individuals living with mental health challenges, substance use disorders, and disabilities to thrive. The role involves leading a dynamic team and making a measurable difference in the lives of those served. The organization has been recognized as Raleigh's Best Nonprofit Organization and Raleigh's Best Mental Health Services for two consecutive years.

Requirements

A Master's degree in a human services field
Full or provisional license: LCAS, LMFT, LCSW, LCMHC, or RN (REQUIRED)
At least 3 years of experience in care management, coordination, or case management
Strong communication, crisis de-escalation, and strategic problem-solving skills
A valid driver’s license and insurance for work travel

Nice To Haves

Minimum of one (1) year of supervisory or team lead experience preferred

Responsibilities

Champion innovative care for individuals throughout Pitt County and surrounding counties.
Mentor and support Care Managers to deliver high-quality, person-centered services.
Drive program excellence through strategic planning, quality improvement, compliance, and fiscal oversight.
Foster collaboration and creativity while keeping people—clients and staff—at the heart of everything we do.

Benefits

Competitive annual salary: $63,000–$66,000 based on experience
Flexible hybrid schedule: Work-from-home + community-based service opportunities
Supportive hours: Monday–Friday with flexibility for team and client needs
Generous PTO and holidays
Medical, Dental, Vision + FSA
Life & Disability Insurance
403(b) Retirement Plan
Employee Assistance Program & Legal Services
Professional development & training opportunities, including AHEC
Student Loan Forgiveness (PSLF) eligible