About The Position

Levi Strauss & Co. is seeking a consumer-centric Tailor to deliver a high-quality tailoring experience and product for consumers. Reporting to the Store Manager, the Tailor performs a range of basic and technical alterations, provides excellent customer service, and supports Tailor Shop operations. The role also supports store leadership by resolving consumer concerns, educating store teams about Tailor Shop services, and promoting Levi’s products, offers, and omni-channel experience. The position is part-time at Levi’s Westfield Garden State Plaza in Paramus, New Jersey.

Requirements

  • At least 3 years of sewing or tailoring experience.
  • Strong knowledge of jeans construction and thorough knowledge of machines used to sew denim products.
  • Proven sewing, tailoring, and textile repair skills, with an understanding of textiles and fabrics.
  • Thorough understanding of the denim industry and current and upcoming trends.
  • Strong communication skills, both internally and externally.
  • Fashion savvy and interested in current trends.
  • Able to manage multiple tasks in a busy environment.
  • Available to work a flexible schedule, including evenings, weekends, and holidays.
  • Able to lift up to 40 pounds and perform constant standing, walking, kneeling, squatting, bending, overhead reaching, and ladder climbing, with or without reasonable accommodation.
  • Reliable transportation.
  • Must be at least 16 years old.

Nice To Haves

  • Formal training in apparel design is preferred but not required.

Responsibilities

  • Perform basic alterations, including hemming, patching, repairs, and tapering, as well as more technical alterations requiring specialized equipment or detailed garment-altering processes.
  • Provide strong customer service and elevate the consumer experience.
  • Resolve tailor-related consumer concerns in accordance with company policy and with consumer satisfaction in mind; partner with store management on escalated consumer issues.
  • Educate and train store teams on customer offerings and Tailor Shop services; may train Tailors within the district or region on processes and Levi’s Tailoring standards.
  • Comply with Levi’s Stores policies, procedures, programs, and store management directives.
  • Suggest looks incorporating current trends and promotions that meet consumers’ needs and follow Levi’s service approach.
  • Promote Levi’s omni experience by engaging consumers with the Red Tab Loyalty program.
  • Handle cash and Tailor Shop merchandise operations and procedures in compliance with store policy.
  • Support the leadership team and contribute to store performance.
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