REVELxp - Tailgate Game Day Staff, University of Cincinnati

Revel XP LLCCincinnati, OH
Onsite

About The Position

REVELXP is a premier sports hospitality company that partners with college and professional teams to deliver exceptional fan experiences through full-service tailgates, premium hospitality events, and exclusive ticket packages. We also offer comprehensive hospitality solutions including event staffing, event management, premium hospitality management, and venue installations. We are a rapidly growing company seeking goal-oriented, purpose-driven, high-energy individuals to join our team. REVELXP aims to redefine game day by creating memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands. We believe in the community-building power of sports and work to amplify the social experience around game day. Our fast-paced, fun environment fosters true partnerships with professional sports properties. We seek innovative self-starters who want to reshape fan experiences nationwide, operating under core values of service, entrepreneurship, and joy.

Requirements

  • Team-oriented mindset, with a commitment to ensuring a collaborative and efficient team environment.
  • Strong communication skills to interact effectively with guests, peers, and supervisors.
  • Must be available to work every home game (August to late November).
  • Comfortable working outdoors in varying weather conditions.
  • Must be at least 16 years old and able to work 10-20 hours per week.
  • Comfortable standing and walking for extended periods.
  • Able to lift up to 50 pounds and assist with carrying, setting up, and moving equipment.

Responsibilities

  • Greet customers and guests warmly and provide an exceptional game day experience.
  • Transport tailgating equipment to guests' designated areas, maintain their tailgate site, and check in to ensure their needs are met.
  • Walk the site and check in with tailgate tents to make sure guests are enjoying their time and offer assistance as needed.
  • Manage the guest services area, direct guests, and provide assistance as needed to ensure smooth operations.
  • Exhibit outstanding customer service and exemplify REVELxp’s core values of service, joy, and entrepreneurship, ensuring that all guests have an unforgettable experience.
  • Respond promptly to customer needs, requests, and inquiries, addressing concerns with professionalism and a can-do attitude.
  • Assist the Event Coordinator with day-of operational tasks, including setting up and breaking down equipment, managing supplies, and ensuring operational efficiency.
  • Be proactive in assisting with any special requests from guests, such as transporting equipment back to vehicles or assisting with the cleanup and maintenance of tailgate sites.
  • Maintain a clean and organized site, ensuring all areas are tidy and presentable throughout the event that represents REVELxp standards.
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