Table Games Floor Supervisor

BHCMC•Dodge City, KS

20h•Onsite

About The Position

Live the Maverick Way. Build Your Future. At Boot Hill Casino & Resort, we live the Maverick Way. We are committed to creating extraordinary experiences, taking pride in our work, and supporting one another and our community. As a Table Games Floor Supervisor, you’ll be part of the leadership team that safeguards the games, supports Team Members, and creates a welcoming and exciting environment for every guest.

Requirements

Strong knowledge of table games, with prior dealing experience required.
Excellent communication and leadership skills.
Ability to perform intermediate math and maintain accurate records.
Strong problem-solving and decision-making skills.
Ability to work in fast-paced, noisy, or smoky environments.
Must be at least 21 years of age.
Must be able to obtain a Kansas Racing and Gaming License.

Responsibilities

Oversee table games operations, ensuring accuracy, game protection, and compliance with regulations.
Safeguard company assets and enforce internal controls.
Provide excellent guest service by answering questions, resolving disputes, and assisting with requests.
Supervise and coach dealers to maintain service standards, game pace, and consistency.
Monitor player actions and accurately track buy-ins, length of play, wins/losses, and average bet.
Review and issue playing cards and dice, verifying quality and security.
Manage guest flow and recommend adjustments to open tables when needed.
Support Players Club promotions and guest engagement.
Assist with the safety and security of guests and Team Members.
Maintain table inventories and oversee fills and credits.
Stay current on all marketing promotions and events.
Other duties as assigned.