Table Games Floor Supervisor - Philadelphia

Hotel•Philadelphia, PA

8d•Onsite

About The Position

Responsible for the successful operation of the Table Games area, assuring integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience.

Requirements

Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
Through various oral and written reports.
Through achievement of performance goals.
Management abilities demonstrated in managing the table games operations.
Maintain interpersonal working relationship among all personnel.
Oral and written communication skills.
Willingness to assume responsibility relative to the performance of the table games.
Obtainment of departmental budget and goals.
Effective managing of the staff.
Accuracy in completing assigned duties, paperwork, and reports.
Must be proficient with all Microsoft software products.
Ability to analyze and interpret departmental needs and results.
Ability to solve complex problems.
Knowledgeable of specified games and gaming regulations.
Ability to add monies and chips.
Knowledge of theft techniques.
Good public relations/guest service skills.
Two (2) to Five (5) years of experience with a Four (4) year degree in related fields or equivalent work experience.
Technical school education in dealing specified games.
Must be able to comply with all state gaming regulations, which may include obtaining a license.

Responsibilities

Responsible to the Casino Pit Manager or Shift Operations Manager for successful performance of assigned duties.
Controlling gaming cards and equipment.
Responsible for the supervision and performance of the table games dealers.
Assists and advises other departments and company personnel as necessary, to assure the success of the table games.
Manages the administration of fills/credits, player ratings, keeping track of markers, and rundowns.
Analyzing customers play; cheating scams, counters, and unusual or suspicious variations of play.
Development of staff, evaluating and training.
Review table game activities and promotional status with designated managers.
Meet with departmental directors and managers as necessary.
Excellent customer service.
Ensure the safety and security of guests and employees.
Other duties as assigned.

Benefits

Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
Free Basic Life Insurance
Free Short Term & Long-Term Disability
Retirement Savings with Company Match
Generous Bonus Structure
Annual Merit/Goal Based Pay Increases
Leadership Skills Development & Mentorship Programs
Tuition Reimbursement
Free parking
Free food and discounted meals
Exclusive Discounts on Travel, Services, Goods and Entertainment