Table Games Dealer Level 2

Little River Casino Resort•Eastlake, MI

just now•Onsite

About The Position

Deal assigned games according to table games procedures to ensure guest service standards are met. Occasionally will Dual Rate as a Supervisor, based on business needs, and maintain a gaming environment that is exciting and welcoming to the guests. Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

Requirements

High School diploma or GED
18 months of dealing all games offered by Little River Casino Resort
Able to demonstrate proficiency in basic math and pass a live audition
At least 18 years of age
Basic organizational, written, and verbal communication skills
Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
Basic problem-solving skills
Basic money handling skills with the ability to count money and give change swiftly and accurately
Accurate and detail-oriented
Maintain high confidentiality
Independently manage multiple tasks in a professional manner
Ability to work independently with minimal supervision
Ability to work cooperatively with all departments
Passing a pre-employment drug test excluding marijuana
Secure a gaming license from the Little River Band of Ottawa Indian Gaming Commission
Passing Resort background investigation
Successfully completing a 90-day introductory period
Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.

Nice To Haves

Experience working with a Tribally run casino and/or resort preferred

Responsibilities

Deals games according to Little River Casino Resort policies, NIGC, Tribal policies, State compact and Tribal gaming regulations.
Performs all duties in accordance with Little River Casino Resort guest service standards.
Actively build and retain guest relations to provide superior guest service to internal and external guests.
Maintains general knowledge of Little River Casino Resort operations, programs, promotions, events, and services.
Must successfully complete the LRCR AML program's Title 31 Training and testing prior to performing job duties and continue recertification as required.
Must satisfactorily complete all training assigned by the Resort.
Must Dual Rate as a supervisor as business needs dictate.
Must adhere to the safety rules and regulations of the Little River Casino Resort and of the Table Games department.
Must be aware of and adhere to the emergency and evacuation procedures.
Must be aware of and adhere to the Resort’s Health and Safety Program.