Systems Technician - IT

City of Grand Island•Grand Island, NE

12d•Onsite

About The Position

Perform semi-skilled and skilled technical work in the maintenance, installation, repair, and support for servers, PC’s, network infrastructure, peripherals, and communications equipment. Salary for position is effective October 4, 2026.

Requirements

Knowledge of a variety of software products being used by different departments within the City.
Knowledge of network-security of hardware and peripheral equipment.
Knowledge of basic and advanced principles of network, server, and computer technology.
Understanding of virus and malware removal.
Knowledge of modern office procedures, methods, and technology equipment.
Knowledge of fundamentals of word processing, spreadsheet, and database software.
Knowledge of basic principles and practices of electricity and electronics.
Knowledge of safe work practices.
Ability to work a flexible schedule of evening and day hours as needed.
Ability to diagnose and solve computer hardware and software problems.
Must have a personal vehicle for traveling to various remote locations throughout the workday.
Ability to work overhead (i.e. pulling cable in ceiling panels).
Ability to maintain confidentiality in the performance of duties.
Ability to work independently in the absence of supervision.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to meet schedules, timelines, maintain records and documentation of production output.
Ability to operate servers, computers and peripheral equipment.
Ability to work at high elevations.
Must have use of arms and legs.
Ability to properly wear all safety equipment.
Ability to see and read gauges, trouble lights and control panel screens.
Ability to recognize and distinguish colors.
Ability to work in both outdoor and indoor environmental conditions, confined spaces, and with moving mechanical parts, with exposure to heat/cold, fumes, dust, noise, water, oil and grease.
Employee must possess a valid driver’s license and maintain insurability as determined by the City’s insurance carrier.

Nice To Haves

Extensive network technology systems and software systems experience with formal specialized training courses and continuing education.
Two years of responsible experience in working with network technologies, as well as a variety of associated software and hardware peripherals.
Equivalent to Associates Degree with coursework in Computer Science or a related field, supplemented by specialized training with technology, networks and software.
Minimum two years of hand on experience with information technology systems.

Responsibilities

Develop, implement, and maintain IT policy recommendations including computer/network use and procurement of hardware and software.
Ensure compliance of PC software Licensing.
Maintain and troubleshoot wireless networks.
Generate reports for user departments; review input material.
Support City and Utility divisions, including 24/7 operations such as Police, Fire, and 911 Dispatch Center.
Responsible for the setup of all types of technology based devices and adding them to the network with proper operating systems installed.
Maintain a variety of records regarding computer operations including inventory, problem documentation, emails and actions taken.
Program applications and diagnose problems with smartphones/tablets and other communication devices.
Installation and maintenance of local area network hardware and software.
Procurement, installation, and maintenance of personal computers and smartphones/tablets.
Install and update personal computer software.
Assist in training staff on use of personal computers, smartphones/tablets, and software.
Perform related duties as assigned.