Systems Specialist

BJ's Wholesale Club•BJ's Club Support Center Marlborough, MA

8d•Hybrid

About The Position

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household. Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave. Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle. 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older). Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount. Eligibility requirements vary by position.

Requirements

Bachelor’s degree in Business, Supply Chain, Information Systems, or related field preferred.
2+ years of experience in retail operations, retail management, or a related field.
Experience with SAP or similar ERP systems is a plus
Proficiency in Microsoft Excel and PowerPoint; ability to work with data and build presentations.
Exposure to project work, system implementations, or process improvements is preferred
High degree of integrity, humility, and professionalism
Customer focused and respectful of others
Must feel comfortable communicating with all levels of personnel, via email, in person and in small group settings
An understanding of business process and relevant supply chain relationships that exist within the retail industry
Must be detail oriented and understand written/oral instructions
Outstanding planning, organizational, time management, and follow-up skills
Must be able to work flexible hours, including possible night and weekend, when necessary
Enjoy working in a fast-paced, team environment

Nice To Haves

Experience with SAP or similar ERP systems is a plus
Exposure to project work, system implementations, or process improvements is preferred
We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them.

Responsibilities

Act as a liaison between Club teams, CSC, and IT partners to support system enhancements, projects, and new technology initiatives impacting club operations
Support the implementation of new systems and processes, ensuring clear communication and ease of execution for club teams
Participate in User Acceptance Testing (UAT), regression testing, and validation of system changes for Club Operations applications
Assist in developing and maintaining Standard Operating Procedures (SOPs) and operational documentation
Create reports, analysis, and PowerPoint presentations to communicate project updates, insights, and recommendations to stakeholders and leadership
Partner with business teams to identify opportunities for process improvements and support ongoing system enhancements
Provide day-to-day support and troubleshooting for operational systems, helping resolve issues related to processes, technology, or data
Work across multiple platforms (SAP and non-SAP systems), demonstrating the ability to quickly learn and adapt to new tools and technologies
Support launch and post-implementation activities, including monitoring performance and addressing issues during stabilization
Assist in analyzing data and translating findings into actionable insights to improve operational efficiency
Build effective working relationships with cross-functional partners across Clubs, CSC, and Field teams