Systems Specialist

Lovelace Biomedical Research Institute•Albuquerque, NM

3d•Onsite

About The Position

Under specific direction, the Systems Specialist will assist with the installation, integration, and maintenance of data network components, network communications equipment, and network workstations. The Systems Specialist will monitor network performance and performs network analysis to reduce system downtime and improve network performance. Working in support of the IT Management team and Systems Administrators, this position will diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion as well as provide end user and technician support, and perform all other related duties and tasks as required or assigned.

Requirements

Bachelor’s degree in Computer Science or related field and/or 1 year of directly related work experience; or an equivalent combination of education, training and/or experience.
Experience maintaining Microsoft Exchange, Windows servers and clients.
Experience installing and maintaining VMware, ESX, vSphere, or Windows Hyper-V, DNS, Active Directory, DHCP core Microsoft applications, storage area networks (SAN), and private/public cloud solutions.
Demonstrated knowledge of TCP/IP, routing, switching, video conferencing, cyber security, general network support and network management tools.
Superior professional-level written and verbal communication skills.
High degree of professionalism and excellent problem-solving skills.
Demonstrated ability in managing a wide variety of complex tasks and projects simultaneously while meeting multiple deadlines.
Ability to work independently and as a part of a team.
Ability to maintain confidential information.
Must be a US Citizen or permanent resident in order to gain and maintain access to Kirtland Air Force base (KAFB).
Must have a post-offer credit check.

Nice To Haves

Experience supporting a Compliant or GxP environment.
Experience with Linux/Unix.
Experience with Microsoft Exchange.

Responsibilities

Assist with the installation, integration, and maintenance of data network components, network communications equipment, and network workstations.
Monitor network performance and perform network analysis to reduce system downtime and improve network performance.
Diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion.
Provide end user and technician support.
Develop specifications for new hardware and software purchases.
Assemble and configure computer hardware and peripheral devices.
Provide technical guidance and instruction to computer users.