Systems Specialist, Desktop Architecture

KPMG•Abbotsford, BC

19h

About The Position

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference. We are seeking a detail-oriented and business-focused Systems Specialist to join the ITS Desktop Architecture team. This role supports the design, administration, monitoring, and continuous improvement of endpoint management, security, virtual desktop, and reporting capabilities across the workstation environment. The ideal candidate will help maintain a secure, compliant, and reliable desktop ecosystem by managing endpoint policies, investigating non-compliance, supporting virtual desktop templates, and producing clear operational reporting for technical and leadership audiences.

Requirements

Bachelor’s degree or diploma in Computer Science, Information Technology, Engineering, or equivalent practical experience
Strong analytical and problem-solving skills with the ability to investigate technical issues, identify patterns, and recommend practical remediation steps
Good communication skills with the ability to explain technical findings in clear language for both technical teams and business or leadership stakeholders
Ability to manage multiple priorities, follow through on operational tasks, and deliver accurate work in a fast-paced environment
Experience working with cross-functional IT teams, including endpoint management, cybersecurity, infrastructure, service desk, and operations groups
High attention to detail, with a strong ability to validate reporting outputs, review policy results, and maintain accurate documentation
Comfort working with ambiguity and taking ownership of issues through investigation, coordination, and resolution tracking
A continuous improvement mindset, with interest in simplifying processes, improving reporting quality, and strengthening endpoint compliance practices
Hands-on experience with Microsoft Intune policy management, device compliance, configuration profiles, endpoint security policies, and reporting
Experience with Microsoft Defender for Endpoint policy management, endpoint security posture review, and security-related reporting
Experience investigating workstation compliance issues across policy, device, user, security, and configuration data sources
Experience supporting Azure Virtual Desktop or similar virtual desktop environments, including image/template administration and validation.
Strong reporting and data analysis skills, including the ability to consolidate and interpret data from multiple endpoint, security, and service management platforms
Proficiency with Power BI for building reports, dashboards, data models, and executive-ready views of operational or compliance data
Working knowledge of Microsoft 365, Azure, Windows endpoint management, and enterprise desktop architecture concepts
Experience with PowerShell scripting to automate endpoint administration tasks, support reporting activities, validate workstation configuration, and assist with remediation of compliance issues
This position requires written and oral fluency in English. The successful candidate will be required to support or collaborate with English-speaking colleagues or stakeholders nationally in our English speaking provinces while at KPMG.

Nice To Haves

Microsoft Configuration Manager / SCCM reporting experience is an asset but not required
ServiceNow reporting experience is nice to have but not required
Relevant Microsoft certifications in endpoint management, security, Azure, or Power BI are an asset but not required

Responsibilities

Manage Microsoft Intune policies for device setup, compliance, security, and app controls
Support Microsoft Defender policies, reporting, and remediation activities
Investigate workstation compliance issues and recommend fixes
Maintain virtual desktop templates and ensure they meet architecture standards
Create and maintain reports on workstation compliance, endpoint health, and remediation progress
Build Power BI dashboards for reporting, compliance tracking, and leadership updates
Work with IT teams to solve issues, confirm results, and improve desktop processes
Support desktop solutions through planning, testing, rollout, monitoring, and ongoing support
Create and maintain technical documents, support guides, and process materials
Ensure solutions and reports are accurate, secure, and aligned with standards
Find ways to automate reporting, improve data quality, and simplify processes
Support Configuration Manager reporting for inventory, deployment, patching, and compliance
Perform other related duties and contribute to projects or operational priorities as required