Desktop Support Specialist
Freeman Health System
•Onsite
About The Position
Provides support to end users in a variety of areas. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors problems or issues to ensure a timely resolution. Relies upon instruction and pre-established guidelines to perform the functions of the job. Work under immediate supervision.
Requirements
- Degree in IT related field or Trade School.
- Current A+ certification or obtain within 120 days.
- Comptia A+ or Google IT Support Professional Certification within 120 days of hire.
- HP Self Maintainer Certification with 120 days.
Responsibilities
- Provides support to end users in a variety of areas.
- Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email, and personnel requests for technical support.
- Documents, tracks, and monitors problems or issues to ensure a timely resolution.
Benefits
- Flexible scheduling.
- On the job training.
- Gain exposure to new and advanced technology in the healthcare setting.
- Health, vision, dental insurance
- Retirement with employer match
- Wellness program with discounts to Health Insurance or Cash Bonus with Participation
- Milestone payments with longevity of employment
- Paid time off (PTO)
- Extended Sick pay
- Disability pay
- Learning Center designated only for Freeman Family members
- Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
