Systems Operations Analyst
ADTM Adenza Technology de Mexico S de RL de CV•Philadelphia, PA
•Hybrid
About The Position
As a Systems Operations Analyst reporting to Senior Director, Platform Operations, you'll play a critical role in ensuring the reliability and performance of Nasdaq's trading systems and market operations. You will support 24/7 technical operations, troubleshoot real-time issues, and work closely with clients and internal teams to maintain seamless service delivery. You'll thrive in this position if you're detail-oriented, technically skilled, and passionate about keeping global markets running smoothly in a fast-paced, high-impact environment.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent practical experience in data center, trading, or network operations.
- 3+ years of experience in technical operations, system administration, or a related field.
- Strong knowledge of Linux environments, including administration and troubleshooting.
- Understanding of networking fundamentals (TCP/IP, DNS, routing, firewalls, load balancing).
- Clear communicator with strong problem-solving skills and the ability to work effectively under pressure.
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Nasdaq will not sponsor applicants for U.S. work visa status for this opportunity.
Nice To Haves
- Experience with Agile and DevOps methodologies.
- Familiarity with scripting (Bash, regex) and tools like GitLab, Docker, or Kubernetes.
- Certifications relevant to systems operations or infrastructure management.
Responsibilities
- Monitor production systems in real time, identify issues, and troubleshoot software, hardware, and capacity problems to ensure uptime and performance.
- Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes.
- Collaborate with clients, network providers, and internal teams to resolve connectivity and technical issues quickly and effectively.
- Maintain operational documentation and procedures to support continuous improvement and knowledge sharing.
- Partner with developers and engineering teams to address operations-related challenges and implement solutions.
Benefits
- Competitive rewards package
- Generous annual bonus/commission (short-term incentive)
- Equity (long-term incentive)
- Comprehensive benefits
- Opportunity for growth
- 401(k) program with 6% employer match
- Employee Stock Purchase Program with 15% discount
- Student loan repayment program up to $10k
- Company paid life and disability plans
- Generous paid time off
- Comprehensive medical, dental and vision coverage
- Health spending account with employer contribution
- Paid flex days to support mental wellbeing
- Gym membership discounts
- Paid parental leave
- Fertility benefits
- Paid bereavement leave
- Company gift matching program
- Employee resource groups
- Paid volunteer days
- Education Assistance Program
- Robust job skills training and Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
