About The Position
ShipMonk is seeking a detail-oriented Revenue Operations Systems Analyst to join their RevOps team. This role focuses on Salesforce configuration, workflow automation, reporting accuracy, and system scalability. The analyst will partner closely with the Revenue Operations Lead to enhance data integrity, streamline processes, and ensure revenue systems operate efficiently and reliably. This is a hands-on role ideal for someone who enjoys building automation, solving system challenges, and improving operational workflows.
Requirements
- 2–4+ years of Salesforce Administration or Revenue Operations experience
- Salesforce Administrator Certification preferred
- Strong understanding of CRM data models, automation, and change management
- Hands-on experience building Salesforce Flows and automation
- Experience supporting multi-team revenue organizations preferred
- Strong troubleshooting and analytical problem-solving skills
- High attention to detail and documentation discipline
- Ability to manage multiple priorities in a fast-paced environment
Responsibilities
- Configure, customize, and maintain Salesforce to support evolving business requirements
- Build and maintain flows, custom objects, validation rules, formula fields, and automation
- Manage user permissions, roles, and system configurations
- Deploy change sets and maintain system documentation
- Support integration workflows across GTM tools and internal systems
- Maintain data architecture consistency and enforce data hygiene standards
- Troubleshoot system issues and provide root cause analysis and resolution tracking
- Identify opportunities to simplify workflows and reduce manual processes
- Maintain dashboards and operational reports across revenue teams
- Audit CRM data for completeness and accuracy
- Support forecasting hygiene and lifecycle reporting
- Assist in developing scalable reporting frameworks
- Collaborate with Sales, Marketing, CX, and Merchant Success to understand process needs
- Support rollout and adoption of new tools or system enhancements
- Document business processes and system dependencies
- Provide technical support and training for revenue teams
Benefits
- Unlimited Paid Vacation Time
- Paid Holidays
- 401k Matching
- Inclusive Culture
- Health, vision, and dental insurance options
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
