Systems/Network Engineer

Arizona Department of Administration • Phoenix, AZ

4d • $85,000 - $95,000 • Hybrid

About The Position

This position contributes to the reliability, performance, and security of ADOT's statewide computing environment by managing and configuring user devices and endpoint management systems. The role balances technical system administration with proactive risk mitigation, overseeing standard lifecycle tasks such as imaging, automated patching, script deployment, and vulnerability remediation. Acting as a functional bridge between operational support and compliance, this position also evaluates configuration changes, documents deployment processes, and provides technical guidance to optimize IT service delivery.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Requirements

• Thorough working knowledge of various infrastructure technologies and in-house developed applications utilized in the enterprise
• Information Technology systems (ITS), systems design, implementation, operational maintenance and management
• Process Improvement Principles
• Google Workspace
• Endpoint Management Platforms (Intune, Tanium, SCCM)
• Active Directory / Entra
• Scripting / Powershell
• Group Policies
• Strong customer service skills
• Excellent interpersonal, written and oral communication skills
• Expert troubleshooting skills
• ITSM - Change and Request Management
• Patch and Application Management
• Operating System Deployment
• Log File Analysis
• Balance prioritized and organize multiple tasks
• Work collaboratively in teams and across organizations
• Synthesize feedback and adjust plans accordingly
• Develop and write technical documentation
• Build strong relationships inside and outside the organization
• Evaluate and test emerging technologies
• Perform advanced design, maintenance and repair of servers
• Driving or the use of a vehicle as an essential function of the job
• Possess and retain a current, valid class-appropriate driver’s license
• Complete all required training
• Successfully pass all necessary driver’s license record checks
• Maintain acceptable driving records
• Complete all required driver training
• Maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11)
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Nice To Haves

• Bachelor's degree or 8 years of extensive experience in systems engineering (or equivalent experience)

Responsibilities

• Performs system maintenance, analysis, designs, constructs, leads projects and monitors infrastructure.
• Administers the full range of Endpoint Management disciplines, including: Imaging, Patching, Configuration policies, Self Service portals, Security compliance and risk mitigation
• Reviews configuration change proposals for compliance to established standards, guidelines and policies. Organize and participate in beta testing, production deployments and process documentation.

Benefits

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree