Systems Maintenance Supervisor

Hampton Roads Transit•Norfolk, VA

68d•$70,000 - $84,000•Onsite

About The Position

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

Requirements

Customer service oriented
Energetic
Ability to work within schedule and budget
Ability to report delays and problems promptly
Ability to develop plans for unexpected situations, emergencies, and unusual events
Ability to assess factors and conditions affecting maintenance activities
Ability to respond appropriately to changes in factors and conditions
Ability to keep interested and involved parties informed
Ability to ensure compliance with all applicable policies and rules
Ability to recommend safety procedures and standard practices
Ability to perform inspections of LRT systems, equipment and facilities
Ability to submit verbal and written reports of inspection findings
Ability to recommend and execute maintenance schedules and supervisory procedures
Ability to monitor, identify, and correct imminent safety hazards
Ability to investigate, analyze, and make recommendations for correcting potential safety problems
Ability to coordinate contracted efforts
Ability to explain problems and direct contractors and personnel
Ability to oversee, review, and accept or reject work performance by contractors
Ability to communicate progress of LRT systems work activities
Ability to train employees in safe and efficient performance of LRT system maintenance and proper operation of required rail system maintenance equipment/tooling
Ability to provide guidance and direction to LRT maintenance employees
Ability to assign schedules and duties of LRT employees
Ability to issue oral and written instructions
Ability to ensure orderly scheduling interface with system requirements
Ability to assign personnel to provide emergency service
Ability to monitor productivity and quality of subordinate maintenance personnel performance
Ability to develop and maintain effective and efficient assignment of responsibility and expected level of performance for assigned employees
Ability to monitor and evaluate work in progress for timeliness
Ability to ensure productivity of quality inspection of all work performed
Ability to ensure services are performed on schedule
Ability to evaluate work performance of assigned personnel
Ability to ensure daily, accurate records are maintained for each technician’s work hours
Ability to maintain a detailed account of specific work functions accomplished
Ability to enforce departmental policies and procedures
Ability to monitor employee attendance
Ability to develop, administer, and maintain records of instruction programs for safety, preventative maintenance, and shop equipment
Ability to operate On Track Equipment and other maintenance equipment
Ability to manage records created and received in compliance with HRT Records Management Policies and Procedures
Ability to prepare and/or coordinate with other departments documentation for audits
Exempt

Responsibilities

Oversee and execute maintenance projects within schedule and budget utilizing work windows allowed by operating considerations. Report delays and problems promptly, taking appropriate action to maintain effective coordination of activities.
Develop plans to meet unexpected situations, emergencies, and unusual events. Assess factors and conditions affecting maintenance activities, responding appropriately when these change and keep all interested and involved parties informed of matters requiring their attention.
Ensure compliance with all applicable policies and rules. Recommend safety procedures and standard practices to ensure maintenance activities proceed safely and efficiently.
Performs inspections of LRT systems, equipment and facilities including but not limited to overhead contact wire systems, traction power substations, building electrical/mechanical, communication systems, train control systems, light rail vehicle systems and other elements related to maintaining a safe operating light rail system. Submits verbal and written reports of inspection findings to the Director. Recommends and executes maintenance schedules and supervisory procedures.
Monitors, identifies, and corrects imminent safety hazards for Hampton Roads Transit total LRT rail system. Investigates, analyzes, and makes recommendations for correcting potential safety problems.
Coordinates effective contracted efforts by explaining problems and directing contractors and Hampton Roads Transit personnel in such activities. Oversees, reviews, and accepts or rejects work performance by contractors. Communicates progress of all LRT systems work activities.
Trains Hampton Roads Transit employees in the safe and efficient performance of LRT system maintenance and proper operation of required rail system maintenance equipment/tooling.
Provide guidance and direction to LRT maintenance employees.
Assign the schedules and duties of LRT employees by issuing oral and written instructions, ensures that an orderly scheduling interface with system requirements are maintained.
Assign personnel to provide emergency service.
Responsible for monitoring productivity and quality of subordinate maintenance personnel performance.
Develop and maintain effective and efficient assignment of responsibility and expected level of performance for assigned employees.
Monitor and evaluate work in progress for timeliness and ensure the productivity of quality inspection of all work performed.
Ensure that services are performed on schedule.
Evaluate work performance of assigned personnel on a continuing basis to recommend for commendation or to identify the need for improvement or change.
Ensure that daily, accurate records are maintained for each technician’s work hours, and a detailed account of the specific work functions each has accomplished.
Enforce departmental policies and procedures, and monitor employee attendance.
Develop, administer, and maintain records of instruction programs for safety, preventative maintenance, and shop equipment.
Operate On Track Equipment and other maintenance equipment as required for training and maintenance activities.
Assists with Ferry Boat maintenance when directed.
Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
Prepare and/or coordinate with other departments any documentation required in support of the FTA triennial reviews, drug and alcohol audits, independent audits, state audits, EEO Program audit, etc.
Other duties as assigned.