SYSTEMS/LOCAL AREA NETWORK (LAN) ADMINISTRATOR

Arizona Department of Administration • Buckeye, AZ

1d • $68,400 • Onsite

About The Position

The Arizona Department of Corrections Rehabilitation & Reentry (ADCRR) is seeking a Systems/LAN administrator who will be responsible for the technical development, deployment, and maintenance of Local Area Networks (LAN), Wide Area Networks (WAN), and Information Technology systems and services. This position will also be responsible for maintaining mission-critical networks in optimal operational performance, installing end-user software/hardware, computer imaging, troubleshooting issues, and problem-solving complex technical systems utilizing advanced networking technologies.

Requirements

• Network topology, network resources, Transmission Control Protocol and Internet Protocol (TCP/IP)
• Personal Computer (PC) operating systems and hardware
• Telecommunication systems
• Printers, copiers, scanners, and faxes
• Application software
• Managing anti-virus, Active Directory user accounts and resources, Exchange email accounts, Smartphones, and data backup systems, including media management
• Managing network resources
• Installing, testing, and repairing telecommunication equipment, voice and data lines, CATV, video conferencing, and IP surveillance cameras
• English sentence structure and grammar
• Building and maintaining interpersonal relationships
• Customer service
• Time management
• Identifying and interpreting end-user issues
• Project management and implementation
• Verbal and written communication
• Technical troubleshooting and problem-solving
• Report preparation
• Testing telecommunication equipment and diagnosing malfunctions
• Reading and interpreting network diagrams, topology, and blueprints
• Lift/carry 50 lbs.
• Push/pull 100+ lbs.
• Walk/run 1+ miles
• Work in a prison environment
• Learn and adhere to ADCRR policies and procedures
• Analyze and diagnose problems related to operating and network systems and develop effective solutions
• Understand complex interrelated technology and software functions
• Enhance and maintain operating systems and related software to optimize computer performance
• Plan and conduct extensive technical surveys
• Consult on issues and requests from end-users
• Be self-motivated and perform duties unsupervised

Nice To Haves

• Network certification (i.e., Computing Technology Industry Association A+ Certification (CompTIA A+), Computing Technology Industry Association Network + certification (CompTIA Network + [New]), or Microsoft Solution Expert Certification (MCSE))
• A minimum of three (3) years of experience in a networking environment and technical training covering data communications principles, electronics and LAN and WAN technologies

Responsibilities

• Troubleshoots complex hardware and software problems in support of end-users
• Installs, configures, and upgrades client workstation operating systems and applications
• Conducts adds, moves, changes, preventative maintenance, and repairs on telephone systems
• Supports and administers Cable Television (CATV), Digital conferencing, and Internet Protocol (IP) or Analog surveillance cameras
• Creates, modifies, moves, and deletes user accounts in conjunction with customer service
• Plans, tests, and implements Local and Wide Area Network development specifications
• Initiates and enforces network security via passwords, anti-virus software, and intrusion detection programs
• Prepares reports and develops technical implementation plans
• Attends training classes, seminars and keeps abreast of current industry trends
• Drives on State business
• Performs other duties appropriate to the assignment

Benefits

• Vacation and sick days with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
• Exceptional retirement program
• Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
• An incentivized commuter club and public transportation subsidy program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed