Systems Integrity Associate
About The Position
The Systems Integrity Associate sells repair work identified during contracted fire and life safety system inspections. The role prepares repair proposals, follows up on quotes, and gains customer commitment over the phone. It serves as a primary customer contact within the district office for identified systems integrity issues and coordinates with other sales representatives and the service department to quote, sell, and deliver repairs. The associate maintains an inspection deficiency tracking system, reports progress and metrics to management, and works toward an assigned sales quota. Candidates must be process-oriented, energetic, have strong computer skills, and complete a defined training program.
Requirements
- High school diploma or equivalent.
- Excellent presentation and verbal communication skills.
- Proficiency with Microsoft Office programs, including Excel and Word, and web-based programs.
- Highly motivated and success-driven.
- Ability to complete a defined training program upon being awarded the position.
- Ability to successfully close sales while providing a positive customer experience.
- Good computer skills; process-oriented and energetic.
Nice To Haves
- Fire suppression industry experience preferred.
- Administrative experience is a plus.
- Extensive customer phone call experience, especially telephone prospecting.
- Mechanical or electrical field service experience.
- Two years of inside sales experience.
- Customer service background.
Responsibilities
- Prepare proposals and follow up on delivered quotes.
- Gain customer commitment over the phone.
- Communicate promptly and regularly with customers about systems integrity issues, recommendations, and quoted solutions.
- Develop positive, ongoing customer relationships.
- Maintain and update an inspection deficiency tracking system daily.
- Report progress and metrics to management weekly and monthly.
- Meet an assigned sales quota.
- Serve as the district office's primary point of contact for customers with identified systems integrity issues.
- Work with other sales representatives to quote and sell system repairs when required.
- Coordinate with the service department to support delivery and improve service repairs.
- Complete a defined training program.
Benefits
- Competitive starting pay.
- Paid training.
- Global advancement opportunities.
- Company vehicle, as applicable.
- Medical, dental, and vision insurance.
- Health Savings Account.
- Life insurance.
- 401(k) savings plan with company match.
- Employee Assistance Program.
- Wellness Program.
- Competitive benefits package.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
