Systems Integrator IV

City of Minneapolis•Minneapolis, MN

1d•Hybrid

About The Position

The Systems Integrator IV integrates and manages multiple systems supporting the Minneapolis Public Works Department. The role ensures connectivity among fleet applications, including M5 Fleet Focus, Graco Pulse Pro, EV chargers, the motor pool system, and telematics platforms, as well as third-party systems such as Traka, Verizon Reveal, and Geotab. Work includes system configuration and upgrades, troubleshooting, data analysis, and developing reports and dashboards that provide actionable insights. The position supports technology optimization, sustainability goals, and fleet performance. The position may be eligible for flexible work arrangements, including a hybrid schedule with some days remote and some days in the office. The work environment is a normal office setting. A resume must be attached to the application. The City of Minneapolis does not sponsor work visas. This role is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association. The selection process may include a rating of relevant education and experience and/or an oral examination. Candidates must attain a passing score of 70% at each step to be placed on the eligible list. A criminal background check and/or qualifications check may be required.

Requirements

Bachelor’s degree in Computer Science or equivalent specialized training.
At least four years of relevant computer experience providing PC support; an equivalent combination of education and related experience may be considered.
Excellent knowledge of computer systems and software used in the assigned area.
Knowledge of database administration tasks, roles, and responsibilities.
Knowledge of network connectivity, security configuration, and access control roles and responsibilities.
Knowledge of City and departmental policies and procedures.
Strong verbal and written communication skills, organizational skills, and analytical skills.
Troubleshooting and problem-solving skills.
Ability to conduct training.
Ability to test and document system changes and modifications.
Ability to prioritize multiple projects with varying requirements and deadlines.

Nice To Haves

Ability to relate and work effectively with people from diverse cultural, economic, and ethnic backgrounds.

Responsibilities

Investigate business problems and recommend appropriate hardware and software.
Coordinate major application changeover efforts and serve as a liaison between the ITS Department and operating departments.
Program tools, utilities, and web modules.
Support users with hardware and software problems.
Support printers, imagers, and other specialized computer equipment.
Specify interface designs between hardware components to ensure compatibility and usefulness.
Add, update, and delete system users, or delegate these tasks as required.
Assist with software and hardware maintenance.
May assist with preparing requests for proposals.
Prepare training materials and provide training and education to users.
Configure and upgrade systems, troubleshoot issues, analyze data, and develop reports and dashboards.