Systems Integration Specialist I

Industrial Electric Manufacturing•Ashburn, VA

3h•$85,000 - $95,000•Hybrid

About The Position

The Systems Integration Specialist I supports system and process integration initiatives across Field Service – Product Services. This role assists with workflow documentation, system validation, user testing support, and operational alignment activities. The Specialist provides day-to-day support to the Systems Integration & Assurance Manager and cross-functional teams during system enhancements and updates.

Requirements

Bachelor’s degree in Business, Operations, Information Systems, or related field preferred; or equivalent combination of education and relevant experience.
1–3 years in operations support, logistics systems, testing support, or process coordination.
Familiarity with ERP/MRP or CRM systems preferred.
Strong attention to detail, organization, and collaboration skills.
Ability to follow established processes and workflows accurately.
Strong documentation and technical writing skills.
Proficiency in Microsoft Office and reporting tools.
Effective collaboration with operational and cross-functional teams.
Ability to learn and apply new system processes quickly.

Nice To Haves

Familiarity with ERP/MRP or CRM systems

Responsibilities

Participate in system configuration and implementation activities in partnership with IT, including UAT coordination, execution of test scripts, defect tracking, release preparation, and post-implementation validation.
Document As-Is and To-Be workflows and update Operating Instructions and Work Instructions to reflect system and process changes.
Validate traceability controls, asset tracking, material disposition, and process compliance during system updates.
Support continuous improvement initiatives by identifying inefficiencies and proposing corrective actions.
Maintain controlled documentation of system processes, workflows, configuration updates, and integration records.
Provide administrative and coordination support for integration projects as needed.
Perform other duties as assigned by the Director of Product Services.