ERP/IT Admin

Parker Trutec•Springfield, OH

23h

About The Position

Parker Trutec is seeking an IT professional with a solid infrastructure foundation and a strong desire to learn business systems. This position will support the company’s IT infrastructure while developing the knowledge required to administer and support the Epicor/CMS ERP system. The successful candidate will also take ownership of selected network, server, and infrastructure projects from planning through implementation. Training and knowledge transfer will be provided for the Epicor/CMS ERP environment.

Requirements

Previous hands-on experience with network and/or Windows server administration.
Solid understanding of networking fundamentals and Windows-based business environments.
Ability to troubleshoot methodically, document solutions, and work independently on technical projects.
Strong desire and ability to learn unfamiliar systems and technologies.
Interest in developing deep knowledge of the company’s ERP system and potentially becoming its primary administrator.
Ability to understand both technical systems and the business processes they support.
Self-motivated, dependable, and comfortable taking ownership of projects and problems.
Effective communication skills and the ability to work with both technical and non-technical users.

Nice To Haves

Experience with ERP systems, business applications, databases, or manufacturing systems is preferred.
Epicor/CMS experience is a significant plus, but is not required.
Microsoft 365 / Entra ID experience is beneficial.
Experience with virtualization technologies is beneficial.

Responsibilities

Learn the administration and support of the company’s Epicor/CMS ERP environment through a structured training and handoff period.
Provide ERP user support, troubleshooting, user administration, and general system maintenance.
Develop an understanding of ERP configuration, reporting/data access, and the relationship between the system and manufacturing/business processes.
Gradually become capable of independently supporting and administering the ERP environment.
Assist with ERP-related improvements, projects, integrations, and process changes as needed.
Administer and troubleshoot Windows Server environments and core Microsoft infrastructure.
Support Active Directory, Group Policy, DNS, DHCP, and Windows domain services.
Support network infrastructure including TCP/IP, VLANs, switching, routing, VPNs, firewalls, and wireless networking.
Work with virtual server environments and related infrastructure.
Troubleshoot server and network issues independently and coordinate with outside support partners when appropriate.
Take ownership of one or more infrastructure projects, including planning, implementation, documentation, and follow-through.