Systems Engineer - San Diego Zoo Wildlife Alliance

San Diego Zoo Wildlife Alliance•San Diego, CA

3d•$77,225 - $86,878•Onsite

About The Position

San Diego Zoo Wildlife Alliance is an international nonprofit conservation organization that integrates wildlife health and care, science, and education to develop sustainable conservation solutions. The Systems Engineer helps build, maintain, and troubleshoot the organization’s expanding infrastructure and reports to the Systems Engineering Manager. The role manages, administers, patches and updates, monitors, and supports Nutanix, Veeam, Windows, Linux, and O365 server infrastructure. It investigates server-related problems and outages; responds to service disruptions, security violations, and attacks; and assesses and maintains network and system security. The Systems Engineer designs, tests, and deploys systems, applications, and networks, assesses system performance, and recommends upgrades and corrective actions. The role also maintains system policies, server diagrams and documentation, backup and recovery processes, and project plans for strategic infrastructure initiatives.

Requirements

At least 3 years of experience supporting an enterprise systems infrastructure.
At least 2 years of experience with Azure/Entra and O365/M365.
Current Microsoft, VMware (or other virtual hyper-converged technology), and Azure Solution certifications (AZ-303 or higher).
Valid driver's license.
Strong working knowledge of current and emerging IT products, services, processes, and methodologies.
Working knowledge of administering and engineering Microsoft Office 365 and other cloud-based technologies such as Azure or AWS.
Knowledge of enterprise architecture, networking, and infrastructure, including cloud-based environments.
Working knowledge of Azure/Entra, O365/M365, Nutanix, Veeam, and best practices.
Effective customer service and interpersonal skills.
Ability to work effectively with others in a diverse environment.
Effective oral and written communication skills.
Ability to manage multiple tasks with competing deadlines using effective time management skills.

Nice To Haves

Experience with Nutanix and Veeam.

Responsibilities

Manage, administer, patch and update, monitor, and support Nutanix, Veeam, Windows, Linux, and O365 server infrastructure.
Use analytical skills to assess and correct server-related problems and outages.
Monitor and resolve disruptions, outages, security violations, and attacks affecting server-related devices and services.
Assess and maintain network and system security, and analyze and correct system issues and error logs.
Design, test, and deploy new systems, applications, and networks, including installing operating systems, databases, and productivity applications.
Recommend future system upgrades and develop a hardware upgrade protocol.
Assess and diagnose system performance, directing corrective action to improve efficiency and optimization.
Define, create, and maintain system policies, server diagrams, and documentation for support personnel.
Contribute to policy development, procedures, and technical reports related to operating and maintaining the system state and server infrastructure.
Implement and maintain server backup and recovery processes.
Develop and implement project plans for strategic infrastructure initiatives.