Systems Engineer

Nelson Mullins Riley & Scarborough, LLP•Columbia, SC
•Onsite

About The Position

Nelson Mullins is seeking a Systems Engineer to provide administrative and technical support to a team of corporate legal professionals in its Columbia office. The role provides Tier 1 support for network, server, workstation, and application issues; contributes to system deployments, maintenance, and security patching; and participates in infrastructure, cloud, and office technology projects. It also involves maintaining technical documentation and traveling to firm offices as needed.

Requirements

  • Associate’s degree in information technology, Computer Science, or a related discipline.
  • CompTIA A+ certification.
  • Working knowledge of Windows operating systems and basic networking concepts.
  • Strong analytical, problem-solving, and organizational skills.
  • Effective verbal and written communication skills.
  • Ability to lift and move equipment weighing up to 50 pounds.
  • Willingness and ability to travel as required.

Nice To Haves

  • Cisco CCNA certification.
  • Exposure to enterprise server environments, including Windows Server and Active Directory.
  • Familiarity with cloud platforms such as Microsoft Azure or Amazon Web Services.
  • Experience in a professional service, legal, or corporate IT environment.
  • Interest in continued professional growth and development within infrastructure and cloud technologies.

Responsibilities

  • Respond to and resolve Help Desk tickets in accordance with established service levels and customer service standards.
  • Perform Tier 1 troubleshooting for network, server, workstation, and application-related issues.
  • Assist with installing, configuring, and deploying new systems and hardware.
  • Support routine system maintenance and security patching activities.
  • Participate in IT projects, including infrastructure upgrades, cloud initiatives, and office construction or expansion efforts.
  • Provide hands-on technical support across on-premises infrastructure, cloud platforms, and construction-related technology needs.
  • Maintain accurate documentation of systems, procedures, and troubleshooting processes.
  • Travel to firm offices as needed to support technology operations and projects.
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