Systems Engineer - STAR 2033-SE-SME

AttainIT Technologies•Reston, VA

About The Position

The Systems Engineer supports the Sponsor’s technology operations and information security work. The role maintains, deploys, and supports technical capabilities, learns and sustains mission-related capabilities, and facilitates transfer of new capabilities from developers to the Sponsor. After training, the engineer maintains knowledge of the infrastructure setup needed to deploy and operate assigned capabilities, keeps current on technology changes, and helps ensure capabilities can be deployed quickly. The engineer provides technical guidance and troubleshooting to Sponsor officers and works directly with technical operators during deployments, including capturing new requirements and issues. The role also collects, collates, and transfers data from varied platforms and formats for Sponsor officers’ analysis. The position also supports information security, including physical and environmental protection, personnel security, incident handling, and security training and awareness. It helps maintain the security posture of deployed infrastructure and technical solutions; works with the ISSM and ISO to monitor information systems and their operating environments; develops and updates authorization documentation; implements configuration management across authorization boundaries; and assesses security impacts of changes and recommends actions to the ISSM.

Requirements

Demonstrated experience in at least one of the following: computer networking in Windows and Linux; cloud-provider provisioning or procurement; common online services in a persona-specific environment; website configuration; or web-page building.
Demonstrated experience with basic software development, scripting, software testing, and debugging in Linux and Windows.
Demonstrated experience building tech-ops plans using available tools and techniques.
Ability to independently evaluate complex situations and requirements, select suitable technical capabilities and tools, and develop methodologies to meet them.
Familiarity with social media sites (specify which) and experience creating, managing, and troubleshooting social media accounts.
Experience with VPNs (OpenVPN and WireGuard), residential and mobile proxies, and firewall rules.
Psychological resilience to work in varying conditions, manage time effectively, and adapt to different problems and situations.
Experience with Azure or AWS cloud administration and Tier 1 user support.
Experience managing cash funds and managing and tracking misattributed procurement, including payments.
Experience with persona identity handling.
Experience with operational tradecraft and OpSec compliance.
Experience with incident-tracking tools, including JIRA.
Effective written and oral communication skills.

Nice To Haves

Experience with customer space, CONUS and OCONUS, and how it differs from other cyber activities.
Experience managing and troubleshooting internet capabilities.
Experience with virtualization technologies and VPN networking.
Experience with web development.
Experience with the Dark Web and Tor.
Experience with cryptocurrency exchanges.
Experience with surveillance detection routes.
Experience managing and troubleshooting social media accounts and other internet capabilities.
Experience working with mobile SIMs and eSIMs.
Experience collecting data from social media accounts and other internet-based platforms.

Responsibilities

Maintain, deploy, and support technical capabilities, and train others as needed.
Learn and maintain mission-related capabilities and the knowledge needed to set up infrastructure for their deployment and execution.
Facilitate transfer of new capabilities from developers to the Sponsor.
Monitor platform and technology changes that may affect technical methods.
Help ensure capabilities are ready for rapid deployment in response to customer needs.
Provide Sponsor officers with technical guidance and troubleshooting support.
Work with technical operators to deploy and troubleshoot capabilities, while capturing emerging requirements and issues.
Collect data from varied platforms and formats as directed, collate it, and transfer it to Sponsor officers for analysis.
Support physical and environmental protection, personnel security, incident handling, and information-security training and awareness.
Support the maintenance, deployment, and security posture of deployed infrastructure and technical solutions.
Work with the ISSM and ISO to monitor information systems and operating environments, develop and update authorization documentation, and implement configuration management across authorization boundaries.
Assess security impacts of changes and make recommendations to the ISSM.