Systems Engineer (DFW East Region)

Gateway Church•Southlake, TX

About The Position

The Systems Engineer designs, installs, and maintains the technical systems behind live production across Gateway campuses in the assigned DFW East region. While Live Production Managers oversee room operations week to week, the Systems Engineer keeps the underlying audio, video, lighting, and network systems healthy, standardized, and ready to scale. The role supports campus technical build-outs, upgrades, and launches and maintains regional system records and documentation. As a Gateway Church team member, this position is expected to support, recruit, and develop Serve Team members and serve alongside the broader team as ministry and organizational needs arise. Weekend services and churchwide events are part of the role as the ministry calendar requires. The employee must be a member of Gateway Church or become one upon employment.

Requirements

A clear passion for Jesus and a strong biblical foundation.
Strong technical knowledge of audio, video, and lighting system design, wiring, and signal flow.
Working knowledge of production and control networks and the protocols used by live systems.
Strong troubleshooting skills and the ability to resolve complex issues independently.
Detail-oriented, with strong documentation habits.
Ability to standardize systems across locations rather than solving each room differently.
Ability to work effectively and remain calm under live, high-pressure conditions.
Strong time-management skills and the ability to manage several priorities at once.
Proficiency in Microsoft Office and ability to learn and use new software and systems.
Associate degree or equivalent experience in a technical field.
Three or more years of AVL systems or integration experience.
Must be a member or become a member of Gateway Church upon employment.
Able to travel regularly to campuses in the assigned region, lift and move equipment up to 50 lbs, work at heights on ladders or lifts, and work weekends and evenings.

Nice To Haves

Bachelor's degree.
Certification in networking, audio, video, or lighting systems.
Prior experience in a multisite church or multi-venue environment.

Responsibilities

Design, install, and maintain audio, video, and lighting systems across campuses in the assigned region.
Own system wiring, signal flow, and infrastructure documentation for regional campuses.
Maintain and update hardware, software, and equipment firmware across regional systems.
Troubleshoot and resolve complex technical issues escalated from campus Live Production Managers.
Oversee production and control networks at regional campuses, coordinating with IT and Facilities as needed.
Perform preventative maintenance on systems, fixtures, and equipment across the region.
Support campus technical build-outs, upgrades, and new campus launches.
Standardize system configurations across regional campuses so equipment and Team Members are interchangeable between rooms.
Maintain regional inventory, system records, and as-built documentation.
Partner with the Central Lighting, Video, and Audio Managers on discipline standards and equipment specification.
Be present and serve at weekend services and churchwide events as the ministry calendar requires.
Support, recruit, and develop Serve Team members and serve alongside the broader team as ministry and organizational needs arise.
Perform other duties as assigned.