Systems Engineer (DFW East Region)

Gateway Community & Technical College•Southlake, TX

1d•Hybrid

About The Position

The Systems Engineer designs, installs, and maintains the technical systems behind live production across a region of Gateway campuses — audio, video, lighting, and the networks that tie them together. Where the Live Production Managers run the rooms week to week, the Systems Engineer keeps the underlying systems healthy, standardized, and ready to scale. This is a regional role covering specific campuses.

Requirements

A clear passion for Jesus and a strong biblical foundation
Strong technical knowledge of audio, video, and lighting system design, wiring, and signal flow
Working knowledge of production and control networks, and of the protocols live systems run on
Strong troubleshooting skills, with the ability to resolve complex issues independently
Detail-oriented, with strong documentation habits
Able to standardize systems across locations rather than solving each room differently
Able to function at a high level of effectiveness and calm under live, high-pressure conditions
Strong time-management skills and the ability to hold several priorities at once
Proficient in Microsoft Office and able to learn and function within new software and systems
Associate degree or equivalent experience in a technical field, and three or more years of AVL systems or integration experience

Nice To Haves

Bachelor's degree, or certification in networking, audio, video, or lighting systems
Prior experience in a multisite church or multi-venue environment

Responsibilities

Designs, installs, and maintains audio, video, and lighting systems across campuses in the assigned region
Owns system wiring, signal flow, and infrastructure documentation for regional campuses
Maintains and updates hardware, software, and equipment firmware across regional systems
Troubleshoots and resolves complex technical issues escalated from Live Production Managers at the campuses
Oversees production and control networks at regional campuses, coordinating with IT and Facilities as needed
Performs preventative maintenance on systems, fixtures, and equipment across the region
Supports campus technical build-outs, upgrades, and new campus launches
Standardizes system configuration across regional campuses so equipment and Team Members are interchangeable between rooms
Maintains inventory, system records, and as-built documentation for the region
Partners with the Central Lighting, Video, and Audio Managers on discipline standards and equipment specification
Is present and serving at weekend services and churchwide events as the ministry calendar requires
Performs other duties as assigned.
As a member of the Gateway Church team, this position is expected to support, recruit, and develop Serve Team members, and to serve alongside the broader team as ministry and organizational needs arise.