Systems Engineer- VeloCloud SD-WAN

Arista Networks•New York, NY

19d•$125,000 - $185,000

About The Position

Arista Networks is seeking a Systems Engineer for their VeloCloud SD-WAN team. This role involves providing technical systems engineering support for enterprise customers and channel partners, acting as a trusted advisor to identify SD-WAN opportunities, gather WAN requirements, and design solutions. The engineer will support the sales organization, deliver presentations and demonstrations, architect VeloCloud SD-WAN networks, lead technical responses to RFIs/RFPs, perform Proof of Concepts, provide technical training, handle customer escalations, and give feedback to Engineering and Product Management. The role also involves representing Arista at industry events.

Requirements

BS/CS/CE technical degree or relevant experience required.
Minimum of 7+ years of pre-sales experience with data centers, campus, WAN technologies, or Cloud services, particularly through Value Added Resellers and Systems Integrators for enterprise markets.
Technical Marketing Engineer, Sales Engineer, or Networking Engineer experience from companies in the WAN networking space, with hands-on experience managing POCs, field trials, and beta programs.
Experience supporting sales personnel on pre-sales calls, including presenting technical solutions, performing technical demonstrations, and providing technical context during the pre-sales cycle.
Expert knowledge in three or more of the following areas: Ethernet/LAN switching, IPSec, IP Routing (OSPF, BGP), TCP/IP, VxLAN, EVPN, Multicast, QoS, and SD-WAN technologies.
Knowledge of cloud services and familiarity of how to enable routing functionality in Virtual Private Cloud from AWS, Azure, or GCP.
Exceptional communication and listening skills, ability to establish rapport and credibility with enterprise customers and channel partners.
Ability to effectively and energetically present technology and business propositions to customers, peers, and management.

Nice To Haves

Knowledge about automation including REST API, Python scripting, Ansible are a plus.
Network Industry Certification is a plus

Responsibilities

Provide advanced support to the sales organization to drive successful sales of VeloCloud SD-WAN and campus solutions through channel partners and directly to end-customers
Deliver presentation, demonstration, and participate in sales call and conversation with prospects and customers
Architect and design VeloCloud SD-WAN network and overall Arista solutions, providing technical recommendations and advice to prospects, customers, and channel partners. This includes creating network designs utilizing VeloCloud’s cloud-delivered architecture, Dynamic Multipath Optimization, and integrated security capabilities
Lead the technical responses to RFIs, RFPs, and sales proposals
Translate complex customer WAN requirements into comprehensive VeloCloud and Arista network solutions consisting of design documents, statements of work, bills of materials, and support arrangements.
Perform Proof of Concept (PoC) including hands-on tests to validate customer POC setups
Provide technical training to VeloCloud prospects, customers, and channel partners, ensuring they are appropriately trained and prepared to successfully prospect, market, and sell VeloCloud solutions.
Handle customer escalation by partnering with engineering and our technical support team to ensure customers’ issues are resolved in a timely manner with the least impact to their business
Provide feedback to Engineering and Product Management on revenue-enhancing features and upgrades based on customer and partner feedback.
Represent Arista at customer and industry events, conferences, and channel partner presentations.