Technicien en systèmes

Motorola Solutions•Quebec, AB

4d•Remote

About The Position

Motorola Solutions is a world leader in professional mobile communications systems, with a strong history of technological innovation and a global installed base of systems. The group's primary business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers. The company has an outstanding track record of success and focuses on building long-term customer relationships, emphasizing customer satisfaction and establishing trusted advisor relationships. The Motorola Solutions team consists of Sales, Project Management, Systems Engineering, and System Technologist personnel working collaboratively in a high-performance culture, often facing demanding cycle times and high customer expectations during the deployment of mission-critical communication systems. Many of these systems are designed around the APCO Project 25 communications standard, with interfaces to other critical customer sub-systems. With the growth of data services, some customer mobile wireless networks are being enhanced with LTE infrastructure connectivity, utilizing compelling applications and live mobile video to supplement traditional voice and narrow-band data networks.

Requirements

Willingness to travel extensively as needed (50-60%)
Minimum of a Bachelor's Degree in Engineering, Computer Science, Information Systems, IT or Networking OR 3-5 years of Engineering or Wireless Communications experience
Must be a Canadian citizen or permanent resident
Ability to obtain RMCP and OPP security clearances

Nice To Haves

Experience/knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE
Experience working with Project 25 products (trunked and conventional)
Experience with, a good understanding of, and working knowledge of IP networking, network design methodologies, and troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS)
Experience with installation, configuration, and troubleshooting of: Workstation Operating Systems, specifically Windows 10 and 11; Switches, specifically Aruba and Juniper; Firewalls, specifically Fortinet and Juniper; Routers, specifically MNR and Juniper
Experience with logging recording systems
Fluent in both English and French
Licensed Professional Engineer or have the proper academic and work experience required to get the accreditation
Strong communication, self-management, and people skills
Self-motivated to perform required duties at a distance from direct supervision
Ability to operate under stressful situations
Ability to present complex technical topics to non-technical audiences

Responsibilities

Lead customer presentations
System staging
Complete system documentation
Live system upgrades
Ensuring the integrity of the architecture/design
Carrying out field engineering duties during a radio system upgrade cycle
Upgrading/deploying various devices including network gear, Windows-based devices, virtual machines, and Motorola proprietary devices
Acting as a customer-facing technical resource through the upgrade effort
Primarily traveling to customer locations in various provinces of Canada to carry out duties

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