Systems Engineer III

Chickasaw Nation Industries, Inc.•Bethesda, MD
•$94,200 - $120,000

About The Position

The Systems Engineer III supports integration and interoperability among endpoint, identity, security, and infrastructure platforms in a large, federated federal IT environment. The role balances enterprise standards with the operational needs of individual NIH Institutes, Centers, and Offices (ICOs). It supports infrastructure design, automation, system availability, information assurance, asset inventory reconciliation, and process improvement. The position works under the close direction of senior personnel and handles projects of limited complexity in a support role. The engineer builds and maintains integration interfaces across endpoint, identity, security, and reporting platforms; supports migrations and platform transitions; troubleshoots authentication, permissions, and synchronization issues; and documents integration tests, procedures, data flows, and interface ownership. The role also performs system administration, software upgrades and updates, operational coordination, reporting, and technical liaison duties with users, project teams, platform owners, and vendor support engineers. Work is primarily performed in an office environment. The estimated pay range is $94,200 to $120,000, with the final offer contingent on location, skillset, and experience. CNI states that its benefits for full-time employees are eligible from the first day of hire.

Requirements

  • Ability to obtain, maintain, and access classified information at the Public Trust level.
  • Expertise with Active Directory and Entra ID.
  • Experience with PowerShell, REST APIs, and Graph.
  • Demonstrated ability to document technical work, communicate with federal stakeholders, and execute within formal change, security, and operational governance processes.
  • Ability to work across distributed technical teams and manage competing operational priorities.
  • Bachelor's degree and a minimum of seven years of related experience, or an equivalent combination of education and experience and six or more years in systems integration.

Nice To Haves

  • Prior support of NIH, HHS, or comparable large federal civilian agency environments.
  • Experience with enterprise-scale endpoint management, cybersecurity operations, and service transition practices.
  • Experience using automation, metrics, and documented quality controls to improve repeatability and service outcomes.

Responsibilities

  • Support development of innovative, resilient, and highly available infrastructure designs.
  • Integrate Intune, MECM, Jamf, and Entra ID.
  • Develop REST API and PowerShell automations.
  • Resolve authentication and synchronization problems.
  • Support migrations and platform transitions.
  • Document integration tests and procedures.
  • Build and maintain integration interfaces between endpoint, identity, security, and reporting platforms.
  • Investigate authentication, permissions, and synchronization failures.
  • Test service principals and Graph API permissions.
  • Implement logging, retry handling, and error reporting.
  • Document data flows and interface ownership.
  • Coordinate changes with platform owners.
  • Provide automation of IT infrastructure.
  • Maintain operational availability of systems hosted on the infrastructure.
  • Support information assurance processes by complying with technical controls and checklists.
  • Review IT hardware inventory and reconcile IT asset records in ServiceNow.
  • Identify opportunities to improve inventory management, reconciliation, and related reporting.
  • Define audit and asset-record reconciliation procedures for recurring data integrity refreshes.
  • Research innovative solutions and promote process improvement.
  • Identify and pursue process improvement, automation, and application integration opportunities.
  • Learn from and educate fellow team members.
  • Work under the close direction of senior personnel and support projects of limited complexity.
  • Work with IT and business project teams to understand reporting requirements and propose solutions, including management reports, system dashboards, and other documents or records.
  • Attend assigned meetings to convey or gather information needed to perform job functions.
  • Maintain Standard Operating Procedures and desk references for backup or relief duties.
  • Configure software changes, upgrade systems with new releases and models, and perform periodic system updates.
  • Work with network resources to verify firmware, patches, and hotfixes are current; help ensure access controls, backups, and firewalls are current.
  • Perform implementations and system administration tasks.
  • Generate project schedules and create metrics for review at project milestones.
  • Create scalable, automated solutions to support acquisition management.
  • Serve as the prime technical liaison between users and vendor support engineers to resolve implementation, access, and functionality issues.
  • Develop knowledge base documentation for users and administrators.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company life insurance
  • Short-term and long-term disability insurance
  • 401(k) with immediate vesting
  • Professional development assistance
  • Legal aid assistance
  • Family planning and fertility assistance
  • Personal time off (PTO)
  • Observance of federal holidays
  • Employee Assistance Program (EAP)
  • Training and development opportunities
  • AD&D coverage
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