Engineer III - Systems
About The Position
The Systems Engineer III (Senior) designs, implements, and maintains enterprise server platforms across Windows Server and/or Linux and Red Hat environments, integrating hybrid cloud technologies to support scalability and modernization. The role emphasizes operational excellence, lifecycle management, automation, and advanced troubleshooting within established standards and architectures. The engineer also provides technical guidance and informal mentorship to Level I and Level II engineers. Core technology areas include Windows, Linux, and Red Hat server operating systems; Active Directory/Entra ID and Group Policy; certificate management; patching and deployments using Configuration Manager or similar tools; automation and scripting such as PowerShell and Python; hybrid cloud integration, with Azure preferred; and enterprise configuration management. The position is hybrid and requires residence in Arizona. Scheduled hours are 8:00 a.m. to 5:00 p.m., with participation in an after-hours and weekend on-call rotation.
Requirements
- Bachelor's degree in technology or a related field, or eight years of progressive related experience; an equivalent combination of training and progressively responsible experience may substitute for the degree.
- Six years of experience in Windows and/or Linux/Red Hat administration or engineering roles.
- Two years of automation and/or scripting experience, such as PowerShell, Python, or Ansible.
Nice To Haves
- Master's degree in technology or a related field.
- Microsoft Windows Server Hybrid Administrator certification, Red Hat Certified Engineer (RHCE), or equivalent certification.
- Microsoft Azure Solutions Architect Expert certification.
- CCNP Data Center or equivalent certification.
- PowerShell, Python, or equivalent certification.
- ITIL v4 Foundations certification.
- Security or governance certification such as CISSP, CCSP, or CISA.
- Azure hybrid cloud experience is preferred.
Responsibilities
- Design, deploy, implement, support, and maintain Windows and/or Linux server platforms and hybrid cloud integrations in alignment with established architecture and lifecycle standards.
- Administer Active Directory/Entra ID and Group Policy.
- Troubleshoot complex issues and provide advanced technical support to stakeholders and end users.
- Implement and support connectivity, identity, and workload integration between on-premises and cloud environments.
- Perform patching, firmware updates, and version upgrades for server platforms and hybrid cloud components, ensuring consistency across environments.
- Develop and maintain scripts and workflows for provisioning, configuration, and compliance using tools such as PowerShell and Python.
- Participate in incident triage and resolution for server and hybrid cloud platforms, provide technical input for root cause analysis, and lead resolution of escalated incidents.
- Manage enterprise certificate lifecycle activities, including generation, renewal, and compliance with security standards.
- Apply security hardening baselines, implement role-based access control, and follow least-privilege principles in alignment with InfoSec guidelines.
- Provide guidance and informal mentorship to junior engineers and support their technical growth.
- Manage small-scale projects from initiation through completion and contribute to platform enhancements.
- Participate in assessments of emerging technologies and recommend improvements to business practices.
- Contribute to solution design discussions and create detailed technical documentation, including diagrams, workflows, run books, and configuration guides.
- Assist in developing training materials, knowledge-transfer sessions, and release briefs for support staff.
- Follow change-management, documentation, project, and organizational standards; execute testing plans and validate changes according to established procedures.
- Support version release processes and document interface changes; suggest operational efficiency improvements.
- Create Service Desk procedures to improve First Call Resolution and implement approved system-change action plans while communicating updates to stakeholders.
- Collaborate with internal and external teams, vendors, peers, and business units to resolve issues, optimize processes, and deliver integrated solutions.
- Validate data integrity for interfaces and conversions.
- Maintain current knowledge of industry trends and best practices.
- Open and manage vendor support cases and assist with troubleshooting and escalation.
- Perform related duties as needed, including on-call participation and after-hours changes when required.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
