Systems Engineer II - Smart Network Technology & Engineering - Akron Central Electric Lab

FirstEnergy•Akron, OH

1d•$93,500 - $103,500•Onsite

About The Position

The Smart Meter Network System Engineer is responsible for specifying, designing, maintaining, troubleshooting, and improving the performance of the smart meter field area network and equipment supporting AMI systems across FirstEnergy’s service area. The role investigates and coordinates issues across multiple disciplines and departments, optimizes network performance, and works with vendors to resolve hardware and firmware problems. It reports to the Supervisor of Smart Network Technology & Engineering. This is a full-time, on-site position based in either Akron, Ohio, or Connellsville, Pennsylvania. The posting describes Level II and Level III responsibilities and qualifications. The listed market rate is $93,500 for Level II and $103,500 for Level III.

Requirements

For Level II, a Bachelor of Science degree in Engineering from an ABET-accredited school, a Bachelor of Science in Engineering Technology, or a Professional Engineer license is required.
For Level III, at least 3 years of engineering experience is required.
For Level III, a Fundamentals of Engineering (FE) Certificate is required.
Understand electrical engineering and utility power system concepts, with the ability to learn new electrical topics quickly.
Ability to learn and apply new concepts and technologies continuously.
Proficiency with Microsoft Office tools, including Excel, Access, PowerPoint, and Word, and general computer skills; Level III requires high proficiency.
Demonstrate a questioning attitude, a desire to learn, and an ability to deliver results and improve performance.
Ability to develop breadth of knowledge, skills, and perspective through continued active learning.
Strong analytical and evaluation skills and technical writing abilities.
Ability to develop effective working relationships with employees at all levels of FirstEnergy.
Deliver accurate, high-quality work within established deadlines.
Very good written and verbal communication skills; Level III requires excellent communication skills, including presenting complex subject matter and preparing clear technical instructions, procedures, summaries, reports, correspondence, and accurate information.
At Level III, ability to work independently with minimal supervision and instruction.
At Level III, strong problem-solving and analytical skills, sound practical decision-making, and the ability to make timely decisions based on available information.
Possess a valid driver’s license and access to reliable transportation.

Nice To Haves

Preferred Level II experience in distribution line design and/or RF and wireless communications technology.
Successful completion of the Fundamentals of Engineering exam, or willingness to obtain FE certification; FirstEnergy supports this.
Preferred knowledge of radio frequency communications, data communications, and networking.
Experience with SAP, SQL in Toad Datapoint, GISView, Esri ArcGIS, or geospatial mapping applications.
For Level III, preferred knowledge of installation and maintenance practices, procedures, work methods, materials, equipment, and tools for activities involving substations, overhead lines, and underground lines.
For Level III, experience designing, troubleshooting, and implementing solutions for RF or wireless communications and networks.
For Level III, proficiency with SAP, SQL in Toad Datapoint, PBI, and GISView.
For Level III, knowledge of and willingness to learn Esri ArcGIS or geospatial mapping applications, including development and configuration skills to meet operational needs.
For Level III, a solid understanding of applicable technical products or services, wireless communications technology, and customer needs and expectations.

Responsibilities

Follow FirstEnergy’s code of conduct and demonstrate its values, including integrity and safety.
Investigate network and device issues and perform routine troubleshooting, including issues performed or escalated by the Network Operations group.
Participate in field surveys and tests for routers and range extender solutions.
Assist with or develop installation standards for field area network equipment, with Level III standards supporting a safe environment for field personnel, contractors, and the public.
Develop an understanding of the field area network equipment lifecycle within the smart meter project.
Build professional working relationships across Engineering, network groups, AMI operations, IT, and, at Level III, vendors.
Maintain a daily focus on safety, follow the Company’s Accident Prevention Handbook, and help maintain a safe workplace.
Provide customer service, support, and proactive involvement to leadership and peers on smart meter network matters.
Provide assistance during emergencies and storm-related activities.
Travel occasionally within the FirstEnergy service territory and work irregular hours when necessary.
At Level III, provide technical support to field personnel.
At Level III, support development of field area network equipment specifications and configurations.
At Level III, establish ancillary equipment listings and packaging for assembly and field installation.
At Level III, assist with review and evaluation of network equipment firmware upgrades.
At Level III, assist with process improvements and efficiencies using data analysis methods, software applications, and mapping tools to improve smart meter network performance.
At Level III, assist with development of network optimization and mitigation solutions and strategies.
At Level III, participate in utility and industry conferences and working groups.