Systems Engineer I
State of South Carolina•Richland County, SC
About The Position
The South Carolina Law Enforcement Division (SLED) is hiring a Systems Engineer to design, implement, optimize, and support the agency’s enterprise IT infrastructure. The role supports server and desktop patching, vulnerability management, Windows and Linux server environments, backups, and disaster recovery. It also provides technical leadership, advanced troubleshooting, system documentation, and training for end users and IT staff. The position requires participation in a rotating 24/7 on-call schedule and may involve occasional overnight travel. Applicants must complete a fingerprint background check and be able to lift 50 pounds.
Requirements
- Bachelor’s degree in computer science, information systems, or a related field, plus experience in computer system development and modification in an on-premises, cloud-based, or hybrid environment; relevant experience may substitute for the degree on a year-for-year basis.
- Working knowledge of Windows and Linux server environments.
- Experience with server patching and vulnerability management using enterprise patching tools, including third-party patching.
- Experience with backup and disaster recovery solutions.
- Experience with automation and scripting, such as PowerShell, and with security best practices.
- Ability to manage projects, solve complex technical issues, and communicate effectively verbally and in writing.
- Strong understanding of IT security best practices, including patching, hardening, compliance, disaster recovery, and data protection.
- Ability to lift 50 pounds.
- Must successfully complete a fingerprint background check.
- Must participate in a rotating 24/7 on-call schedule; occasional overnight travel may be required.
Nice To Haves
- Professional certifications such as CompTIA, VMware VCP, Azure Administrator/Architect, other Microsoft certificates, or equivalent.
- Experience with PowerShell, Terraform, or Ansible for automation and infrastructure-as-code.
- Experience in a law enforcement or public safety IT environment.
Responsibilities
- Recommend, develop, configure, and support patching of the agency’s server and desktop environments.
- Maintain server images with current patches and drivers, and provide third-party software patching.
- Deliver monthly and on-demand patching reports to IT leadership.
- Perform systems engineering functions, including system design, implementation, and optimization, and provide technical leadership and high-level troubleshooting support.
- Oversee the installation, configuration, and deployment of hardware and software systems.
- Monitor system performance, analyze metrics, and implement optimizations to improve efficiency and reliability.
- Diagnose system issues and implement solutions to minimize downtime.
- Execute SLED’s server vulnerability management program.
- Facilitate monthly, on-demand, and third-party patching of Windows and Linux servers using enterprise patching tools.
- Design and implement disaster recovery plans to support business continuity in the event of system failures or data loss.
- Maintain the backup environment to ensure data integrity and availability.
- Create and maintain documentation on system configurations, processes, and procedures for reference and compliance.
- Provide training and support to end users and IT staff on system operations and best practices.
Benefits
- Health insurance for employee, spouse, and children
- Dental insurance for employee, spouse, and children
- Vision insurance for employee, spouse, and children
- Long-term disability insurance
- Life insurance for employee, spouse, and children
- 15 days of annual (vacation) leave per year
- 15 days of sick leave per year
- 13 paid holidays
- Paid parental leave
- State Retirement Plan
- Deferred Compensation Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
