Systems Engineer I

Robert Half • San Ramon, CA

7d • $68,000 - $102,000

About The Position

Robert Half is seeking a Systems Engineer I to support the operation, maintenance, and control of its Azure and AWS cloud computing infrastructure. The role focuses on day-to-day operational support of cloud systems and services, including provisioning, configuration, patching, monitoring, and fine-tuning. The engineer also responds to service requests, supports compliance audits, contributes to process improvement, and helps deliver new system capabilities aligned with business requirements.

Requirements

• Bachelor’s degree in an IT-related field or certification from an accredited technical college or institute.
• At least 2 years of applied experience supporting cloud-based enterprise systems for a large IT organization of 100 or more people.
• Beginner to intermediate understanding and personal experience implementing and applying technology control processes, such as Change Management, Availability Management, and Production Acceptance.

Nice To Haves

• Microsoft Certified: Azure Administrator Associate.
• Microsoft Certified: Azure Fundamentals.
• AWS Certified SysOps Administrator – Associate.
• AWS Certified Solutions Architect – Associate.
• AWS Certified Cloud Practitioner.
• ITIL Foundation.
• CompTIA A+.
• CompTIA Cloud+.
• HDI Support Center Analyst.

Responsibilities

• Deploy Azure and AWS cloud infrastructure and services.
• Maintain and monitor the functionality and health of cloud-based systems infrastructure, including daily environment health checks.
• Perform routine operating system and application patching in line with maintenance windows and change management procedures, including scheduling, testing, and verifying deployments. Patching windows require a schedule change to after hours.
• Manage unattached volumes and snapshots, including identification, cleanup, and lifecycle maintenance.
• Process certificate requests and renewals for Internet-facing sites.
• Perform server CPU and memory resizing or scaling requests.
• Respond to requests in the ServiceNow ticket queue and resolve user requests and system-related issues in a timely manner.
• Conduct monthly audits of server records in ServiceNow, verify accuracy and completeness, and reconcile findings across supporting tools to support SOC 2 compliance and attestation requirements.
• Support process improvement by providing constructive feedback, suggesting alternatives, and driving continuous improvement.
• Work with project managers and business owners to determine requirements for new system capabilities and take responsibility for service delivery aligned with those requirements.
• Research cloud systems engineering products and services, determine their applicability to Robert Half’s Azure and AWS environments, and create implementation recommendations.
• Author or update documentation for existing systems and processes, including specifications, standards, procedures, and policies, to support the cloud enterprise infrastructure.

Benefits

• Group health insurance benefits, including medical, vision, and dental.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) healthcare accounts.
• Life and accident insurance.
• Adoption and fertility assistance.
• Paid parental leave of up to 6 weeks.
• Short- and long-term disability coverage.
• Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked per week and varying by years of service.
• Up to 11 paid holidays per calendar year.
• 401(k) savings and investment plan or deferred compensation plan, if eligible, with an employer match of 100% on the first 3% of eligible employee contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level